[Resolved] Reserve Bank Of India [RBI] — account freezing by hdfc bank | |||
Dear all, I am not able to do any transaction from my acct. No. - [protected] since 05-jan-2018, regarding this i tried to contact with customer care of hdfc bank, they gave me information that my account has been freezed w. E. F 05-jan-2018 due to non payment of due amount of credit card for last month. I would like to know why any prior notice has not been issued for payment of dues for last month billing. Bank is not authorised to freeze any account without any prior notice. If any prior notice has been provided than what is the source and what is the reference number for that and who received that kindly provide the all these information within 24 hrs or release the account. I have personal loan from axis bank whose emi goes through ecs in 5th every month. The payment is still due. Due to the mischievous act of the hdfc bank i would not be able to make the payment for that personal loan on time if the account don't get release by end of day of 05-jan-2018 and hdfc bank will held responsible for this deed. Acc. To banking regulation act, 1949 bank can't freeze any client account unless it is npa or the customer is willful defaulter without any prior notice and if not credited within 3 months and repeated notice need to be provided and than only the bank can pursue to freeze the account, therefore its a humble request kindly release the account wef from now and proceed with legal way. This is totally illicit activity. Regards Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Reserve Bank of India [RBI] customer support has been notified about the posted complaint. | |||
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+91 22 2266 0500
+91 22 2260 1500
21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
I request you to share your customer Id/card number and registered contact details to [protected]@hdfcbank.com with reference ID-TTU[protected] in the subject line. Will assist you better.
-Manoj
HDFC Bank Customer Assistance