Reserve Bank Of India (RBI) — Branch carelessness and harrasment -

Address:

Mumbai City, Maharashtra

Hi Sir, I would like to highlight two points for which I am totally disappointed with all the last transactions I had with the Branch Manager and Officials. 1. One Month Overdue amount - I had taken car loan from bank in 2013 Dec. The first EMI was supposed to be hit in my axis bank salary account for Dec/Jan...which did not happen. After 6-8 months bank has started chasing me to make the overdue payment immediately. They stated me as a defaulter and had been running after me for the outstanding. Now I am being asked to pay 4877+562 wherein the first is the EMI and the later as penalty charges. Also, every month I get SMS from bank on 27th, 28th, 29th, 30th that I am a defaulter and have to pay the overdue of 2 months immediately, however every 5th of the month the ECS hits my axis bank and the amount gets credited. With all this non sense happening, my savings account has been blocked without my consent. Here, there is a big flaw in the system. 2. Pending Hypothecation - Since it was my first car and first car loan..i had received the RC book and other docs from the Bank and the Car dealer. Then I got transferred from Noida to Mumbai and was leaving happily. All of a sudden after 8 months your B.Manager and people came to my life and asking me to return them the RC book since hypothecation is no there. In lieu to this your bank people have asked for the RC book and 6 account payee cheques in the Name of 'SBI car loan account number [protected]' without date and amount. Trust me, travelling is a pain in Mumbai and since my office is 45 KM from my residence...car is mandatory. If I send the RC then they will take 15-20 days to sort the things and provide me new RC. It will be tough life for me without car in Mumbai. Now, on the above two issues I am actually disappointed with the late back service from the bank people. Its true they are chasing me for the one months Overdue amount and RC book; one also has to consider my situation here. I have already sent a mail to the Branch manager to deduct the One months overdue amount from my saving account of SBI, For the RC hypothecation, I am feeling insecure. Also, no penalty charges should be levied in the overdue amount and my existing Savings account has to be unblocked. Noida Loan account Branch Details - State Bank of India Sector-36, Noida Branch formerly Commercial-2, Opp Mahagun Mapple, Sector-50, Noida Loan account number: [protected] Awaiting for a quick response and a more satisfied solution.