Reserve Bank Of India [RBI] — Complaint Refused to exchange soiled and mutilated notes | |||
Dear Sir, 1) I had old Rs. 500 notes of value about Rs. 30000/in a soiled condition.So local banks at Bareilly refused to exchange them. 2)On[protected] I met Mr. Satya Prakash, Manager Claimed RBI, Kanpur and showed those soiled notes to him.He assured me of exchanging these, got the exchange form filled in which I mentioned the details of notes, my address and mobile no.Manager told me that when exchange order will come I will be informed at my address/phone no/email. 3)After that I continued to contact RBI Kanpur every two days interval but I was told that no order has come.I was further told that no order will come in month of December and order will come in Jan.2017.Then I contacted RBI Kanpur on[protected] when I was told that notes have been exchanged on[protected] and now notes will not be exchanged. 4) I had not received any letter or phone regarding exchange of notes on[protected] and now the exchange has been refused.Mine is a hard earned.money and under the aforesaid circumstances I am not able to withdraw my own money for no fault of mine.When I want to contact in RBI Kanpur through phone, RBI Kanpur staff shouted and talk rudely to me.They had added my mobile number in reject list so that I can not contact on RBI Kanpur number. You are therefore requested to arrange the exchange of these notes, so that I do not suffer for no fault of mine.I will be highly grateful for this. Thanking You Very Much. Yogesh Duvedi 226, Choudhry Mohalla, Near Rani Sahab Fatak, Bareilly (U.P.) 243001 Mobile: [protected], [protected] Email: [protected]@gmail.com Was this information helpful? | |||
Reserve Bank of India [RBI] customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Transfer 1000 amount through paytm to pnb account but amount is not credit PNB account paytm transction no is[protected] pnb reference no is 30001263646364140649666 A/c no. Is. [protected] customer name is Moina khatoon w/0 Ahmad Raza .
Reply
I'm taken money from ATM two days ago, in that notes written numbers (with pen) are found, what I have to do with that notes, it's not my mistake somebody did that and kept in ATM, I'm bacame victim, please tell me a solution.
14%
Complaints
4503
Pending
0
Resolved
646
+91 22 2266 0500
+91 22 2260 1500
21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001