Reserve Bank Of India [RBI] — Foreclosure of loan account no. Spln 59571730 kotak mahindra with balance transfer from hdfc.

Address:	Jaipur, Rajasthan, 302012
Website:	Kotak Mahindra bank

Dear Sir,

With reference to the above mentioned subject i would like to inform you that the above mentioned loan account is currently in mobility towards me from kotak, which subjects to an EMI of 5059/- to me.
recently in needed an amount of 50000/- as for a personal expenditure for which i contacted kotak people Mr. Vikas([protected]) and Miss pooja[protected]. i was offered a balance transfer from hdfc bank for an amount of 1.5 lacs so that the kotak loan may be fore closed and new EMIs may be introduced on behalf of HDFC .i got an amount of 1 lacs transfered from HDFC and a cheque for 50000/- favoring the closure for the above account. but now i am informed that the account will not be closed before an year.
besides now i am subjected to an additional EMI of 7118/- per month on this 1.5 lacs out of which i have used only 50000/-.
as i communicate with KOTAK they only give me a date in advance that my issue will be resolved but till now no action has been suggested except an advice that it can be closed only after 12 EMI as per bank rules.
as this all subjects a kind of a miscommunication and a false commitments to me i request you to kindly advice me what shall i do as i shall not be held liable to pay this EMI.
moreover now kotak is not at all intersted to close this when this balance transfer is given by thier executives only.
i am in a huge trouble and a mental harrasment as i have always been loyal to every financial authorities and have no issues with anyone uptill now.
i would deeply request please give me a solution.

Thanks & regards,
Ankit Bhatt.