[Resolved]  Reserve Bank Of India [RBI] — fraud app - chillar

Address:

S.No.134, Shrushti Chowk, lkbn Road, Pune-411002, 110092

Dear concerned,

This is with reference to my complaint to consumer court. I would like to bring this to your kind notice that there is a app on google play store in the name of chillar app which is a fraud app. I has added rs. 500 in my wallet to make some online bill/ emi payments ondate: 16 aug 2019 and another transaction of amount: rs.1000/- date: 21 aug 2019. At that time there was a offer going on the app of - add rs. 500 and get 1250 cashback and add rs. 1000 and get rs 2500 cashback. But i didn't received even the actual amount of rs. 1500 in wallet. When i called them on their helpline number many many times and updated review on google play app store, they told me that they will credit both the amount along with cashback amount after one month into my wallet and i can transfer back that amount into my bank account. But still after one month i didn't received the cashback, i called them continuously for one week and after a lot of followup they credited 1500 rs. Into my chillar app wallet on 20th sept'19, which i had transferred back into my icici bank account linked to my wallet. But the transaction is still showing pending even after three months (Attached screenshots for your reference). Now, the money is neither even available in my wallet nor it is transferred to my bank account. When i called them for clarification, they blackmailed me to delete my review on google then only they will transfer my money into my bank account for which i have call recordings as well.
When i told them that i will go to consumer court for this, they said;"aapko jo karna hai, kar lo hume kyun bol rahe, hum khud dekh lenge hume koi fark nhi pdta".
I am surprised that how can a person be so confident that they will easily escape from law as well. Either they are well versed with links and contacts to escape easily or either the whole law and management systems are corrupt or not doing their work responsibilities properly.
Could you please look into the matter and take proper actions against them and help me get my money back.

I request you to kindly cancel license of such fraud bankimg transactions apps so that they won't be able to make customers fool.
Even today itself before writing this email to you, i had called them but they never answer my calls.
Company details -

Name - chillar app
Address - s. No.134, shrushti chowk, lkbn road, pune-411002contact number - [protected], [protected], [protected], [protected]
Email id - [protected]@mychillar.com/ [protected]@mychillar. Comamount added: 1500 rs. To be received back:- 3750 (Cashback offer - 1250 for adding 500 rs. & 2500 for adding 1000 rs.)
Request you to please help me asap.

Thanks & regardsrenu yadavcontact no.-[protected]email - renuyadav. [protected]@gmail.com