Reserve Bank Of India [RBI] — Hdfc bank Pune camp branch not accepting rs 35000 self deposite

As a house wife I have no pan card but I am ready to give Aadhar card but they are not accepting from my knowledge above 50000 rs is pan card mandatory I ask him for notification no for such thing but they are not giving I told her customer support number but nothing helpful to me and most worst thing on 3.30 pm they are saying bank closed such bank are bigger than rbi a person can't deposite her amount in her account I called at that time rbi no also but only phone are ringing there what a common man do I sir help me to guide what I have do
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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Dear Customer,

Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

Request you to write to us at [protected]@hdfcbank.com along with your account details, complete branch details, issue details and registered contact details. Please mention the reference Id TTU[protected] in the subject line and our concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance

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