[Resolved] Reserve Bank Of India [RBI] — Icici credit card | |||
Dear sir I would like to bring to your kind notice that I m holding a ICICI Platinum credit card no.xxxxxxxxxxxxxxx4008 in ur esteemed bank. Sir, I have taken a policy from Icici lombard and my monthly instalment is Rs.490. Due to some financial problems I couldn't make the payments regularly. As per the statement Dt.16/03/2016, the total outstanding payment was Rs. 7130.37. Without any intimation an amount of Rs.7632.11 has been deducted from my saving account. Can you better clarify how your bank can do like this with me. Is it not the duty of your bank to intimate the same before deducting the amount. Is this the way you people give service to your customers.Now I am feeling ashamed of myself for holding a saving account in your bank. In future I am not going to avail any services of your so called esteemed bank nor give intro to any of my known persons. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Reserve Bank of India [RBI] customer support has been notified about the posted complaint. | |||
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+91 22 2266 0500
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21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
We write this with reference to your concern.
We request you to provide us with your policy no. contact no. and registered email address for further investigation.
Assuring you the best of our services.
Regards,
ICICI Lombard General Insurance