Reserve Bank Of India [RBI] — Non refund debit amount

Address:

Chennai, Tamil Nadu, 600068

Dear sir / madam,

I am.one of the NRI account holder in Indian overseas bank, muthialpet branch, chennai 1 since more than 18years.

I came on vacation on Dec 10th 2016 and on 14th December when I use my debit card to shopping of IRS 970/=, the amount debited twice from my account and received sms for the money return but till 11th January 2017 this money not credited in my account.

I have complain 2 times in my branch and send email complaint to.customer care but no any response.

I tried to call customer care but it is mostly showing busy.

I am sending this email on the hope of getting proper action to get my money back as our indian prime minister encouraging for the digital india in this situation we are facing such bad experience.

My account name: H.Mohamed Ishaq
My account no : 19779
Bank: indian overseas bank
Branch: muthialpet branch, chennai 1
My debit card No. : [protected]
Amount: IRS 970/=
Date: 14/12/2016

Thinking you in anticipation.

With best regards
Mohamed ishaq
[protected]