Reserve Bank Of India [RBI] — payment not updated

Address:Jorhat, Assam, 785006

Hello

I have a huge payment dispute against my policy number :[protected]. Sbi life insurance

I made a payment on 17thmarch which was not updated nor credited in my account.

On 2nd dec i received an sms
Sbi life insurance co ltd has requested for inr 22860.00 towards premium under your policy no [protected]. Click on the link to pay https://www.Paynimo.com/pny4S1IQZ. short code:4s1iqz. For details call[protected] or write to [protected]@sbilife.co.in

I made the payment accordingly.
Sms recevied
Thank you for payment of rs. 22860.00 towards your order no. [protected] for sbi life insurance co ltd

However this payment also not update.

Requesting you to intervene.
Was this information helpful?
No (0)
Yes (0)
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
Dec 05, 2017
Updated by Bonti
Hello

I have a huge payment dispute against my policy number :[protected].

I made a payment on 17thmarch which was not updated nor credited in my account.

On 2nd Dec I received an SMS
SBI Life Insurance co ltd has requested for INR 22860.00 towards premium under your policy No [protected]. Click on the link to pay https://www.Paynimo.com/pny4S1IQZ. Short Code:4S1IQZ. For details call[protected] or write to [protected]@sbilife.co.in

I made the payment accordingly.
SMS recevied
Thank you for payment of Rs. 22860.00 towards your order no. [protected] for SBI LIFE INSURANCE CO LTD

However this payment also not update.

Requesting you to intervene.
Complaint comments 

Comments

Dear Bonti,

We acknowledge your concern. Additionally, it would be great if you could share your contact details along with your policy number on our email id - [protected]@sbilife.co.in and once sent then please confirm us here so that our team to connect with you for further discussion. We are closing the post for now.

Thanks & Regards,
SBI Life Insurance - Customer Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reserve Bank of India [RBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4504
    Pending
    0
    Resolved
    646
    Reserve Bank of India [RBI] Phone
    +91 22 2266 0500
    +91 22 2260 1500
    Reserve Bank of India [RBI] Address
    21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all Reserve Bank of India [RBI] contact information