Reserve Bank Of India [RBI] — Rbi complaint no [protected]

paras.hooda

Address:

New Delhi, Delhi, 110058

On 2nd of June 2016, I made a fund transfer of INR 8000 using ICICI Mobile Banking
Pay to Contact feature and the amount was immediately
deducted from my account. On the grave side it didn’t get credit
to beneficiary’s account. I followed up with Customer Care executive
and was asked to wait for 9 days for Credit reversal. Contrary to my apprehension it
didn’t happen after having well surpassed the 9 days wait period. With perturbed patience
I again made a call to Customer care and got to know that reversal has been done
but on confirming the Beneficiary’s’ account it turned out to be wrong. It's been more then 3 months now and I have raised more then 25 complaints but no solution.
Beneficiary AC[protected]

This is heights of negligence by concerned division of ICICI.
I deem it as some sort of Internal Fraud which has caused me
enough monetary and emotional harassment.

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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

Oct 04, 2016

Updated by paras.hooda I am really tired of chasing ICICI and writing almost 40-50 emails . 8000/- is quite a big amount for me

Oct 17, 2016

Updated by paras.hooda Till now no response from ICICI . It's pure harassment where I am struggling to get my money back since June 2016 .

I am so exhausted, disappointed

Oct 17, 2016

Updated by paras.hooda An email was sent by ICICI to resolve the issue by 17'th October but nothing has been send till now .

I am issuing a legal notice now for the harassment, fraud and cheating . I have all the evidences

Oct 18, 2016

Updated by paras.hooda Today another email by ICICI to resolve the issue by 21st October .

How many false promises ICICI is making is very much clear

I am issuing a legal notice now for the harassment, fraud and cheating . I have all the evidences

Oct 25, 2016

Updated by paras.hooda FRAUD

Nov 21, 2016

Updated by paras.hooda After 6 months battle with ICICI for my own money, finally ICICI silently deposited my 8000/- back into my account .

But neither ICICI sent any Apology email/notification/ Letter, I want COMPENSATION for harassment (mental, financial ) .I sent at least 100 complaints/requests, but didn't receive a single Apology Letter .

I deem it as some sort of Internal Fraud which has caused me enough monetary and emotional harassment. I need appropriate Compensation .

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Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Mr. Hooda

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3j56u) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

paras.hooda

Please contact me on below email I'd :
My ICICI linked email Id : [protected]@yahoo.co.in
My RBI Complaint email id :
paras.[protected]@gmail.com

paras.hooda

11th October : ICICI sent an email that Issue will be resolved by 17th October .

18th October : ICICI sent another email stating issue will be resolved by 21st October .

Now, today is 25th October and no resolution .

ICICI is acting so shamelessly