Reserve Bank Of India [RBI] — third party done transaction from hdfc credit card | |||||
My Name is Rajesh Ashok Shinde my Credit Card no is. [protected]. My credit card transaction done on 10/01/2018 of Rs.9, 999/- which was not done by me, the due date of this transaction was gone ie.04/02/2018. I already filed complaint many time on phone or mail also, I also filed CRM complaint to my home branch. As per last mail from Principal Nodal Officer Mumbai they said i have to pay the amount because OTP send on my mobile, but when i received OTP massage same time i received one more message that Rs.9, 999/- deduct from my Credit card account. I was not told to any body my OTP no. so how can i pay this amount which was not done by me. almost my half payment was gone for paid this amount. i can't afford this amount.. I also called to principal Nodal Officer Mr. Appala Pranesh Rao at HDFC Bank, Lower Parel West, Mumbai, but no one received my call on this no.Tel:[protected]. Please do the needful. Thanks & Regards Rajesh Shinde [protected] [protected] Was this information helpful? | |||||
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint. Mar 07, 2018 Updated by shinderaj29 from my side my complaint was not solve till date. sir the above transaction was not done by me so why i paid this amount & as per RBI article issue that if fraud done by third party then customer not paid the amount. i attached herewith RBI complaint & article also. i also attached herewith file which i filed my complaint in police station alsoI cant afford this amount to paid. Please help me in this matter. Rajesh shinde [protected] [protected]    | |||||
 2 Comments | |||||
Comments
Dear Sir,
I already mail [protected]@hdfcbank.com .
I already mail [protected]@hdfcbank.com .
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+91 22 2266 0500
+91 22 2260 1500
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I request you to share your card details, registered contact details and transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Bejoy
HDFC Bank Customer Assistance