Reserve Bank Of India [RBI] — transaction failed due to atm machine shut down but debited my account

This is to inform you that on the dated 14/12/2018 around 7:30 pm, i used to my sbi debit card withdrawal rs.10, 000/- with axis bank atm at shanti marg, west vinod nagar, new delhi. At the same time when i made the transaction, suddenly atm machine shut down (Screenshot attached). But till now i am not getting my money back. I request to please help me to get my hard earn money back