Reserve Bank Of India [RBI] — waive off pre-closure charges of rbl bank credit card

Address:

FLAT NO.4-91/2/206 SAHAJA NIRMALA ENCLAVE CHANDA NAGAR BEHIND SUPRAJA RESIDENCY, Hyderabad, Andhra Pradesh, XXXXXX

My name is v. Krishna kishore. I am holding a credit card from your company (Rbl bank) for 1 year. My card number is xxxx xxxx xxxx 0857.


I have purchased the items for rs. 22000.00 and this amount was converted into emi. As a regular payment practice i paid the total amount of rs.22000.00. Even though i have received the emi. Hence, i called customer care number and requested for closure of the emi. Based on my request the emi was cancelled but pre-closure amount charged (Rs.1767.71). The pre-closure charges are not mentioned in the application at the time of emi conversion through online. Hence, requesting you to waive of the pre-closure charges on priority as 14th march 2019 is the due date for the payment.

I dint get the proper response from the bank the response i got is mentioned below plz do needful and help me to waive of my pre closer charges of my emi

This is with reference to your email dated march 14, 2019.

We regret to inform you that as per the bank policy we are unable to reverse the pre closure charges.

We regret for the inconvenience caused, however request your understanding for the same.

You may quote the reference number 06950766, in case you need any further clarification on the above.