[Resolved] Reserve Bank Of India [RBI] — Wrong RTGS and not interest by ICICI Bank

Bookmanindia

from Muzaffarnagar, Uttar Pradesh

Address:

Muzaffarnagar, Uttar Pradesh, 251001

One RTGS Rs 3 lacs on 20th December 2016 by HDFC ENET via UTR No. HDFCR[protected] with details.Beneficiary: Preeti Agrawal, IFSC Code:ICIC0000436 Ac No.:[protected] . Actual Ac No.of Preeti Agarwal is[protected].But ICICI Bank has not rejected the RTGS without verifying the all fields andcredited in name of Mohd Vakar.

Mob no. [protected]

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Aug 5, 2021

Complaint marked as Resolved

Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

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Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

As per our records the said RTGS transaction has been processed successfully from our end. We are unclear about the exact issue faced by you. Pls mail us at [protected]@hdfcbank.com for further clarification.

-Bejoy
HDFC Bank Customer Assistance