[Resolved]  Retailbunny.com — Settlement of refunding order no. is 851 .

Address:

North 24 Parganas, West Bengal

To,
Rbunny E-Retail Pvt. Ltd
B-22, Somdutt Chamber-I
Bikaji Cama Place
New-Delhi-110066


Dear Sir,


Aditya Moitra placed an order for purchase of an Apple i-phone (white, with 16GB) from M/s Rbunny E-Retail Pvt. Ltd vide purchase order no . INVGSHUTB & Invoice No -# IN[protected] and
order was placed on 30.03.14.


The cost of the above article was paid through Citi Bank Credit Card. However due to non-availability of the ordered material during the 1st week of May’2014 Rbunny E-Retail Pvt. Ltd have assured to refund back the Money to Citi Bank Credit Card. The refunding order no. is 851.


But it is a matter of regret that in spite of several request/ chase up to your customer care, you did not refund back the sum of amount Rs.27, 096/- due to some formalities which I am not aware.


On 30.07.2014, I have talked to your logistic department but I could not follow what was his directive. Please advise me in writing so that I could explain the same to Citi Bank and request them accordingly so that you could refund back money through D.D or Cheque.


Your kind cooperation is solicited.


. With regards,


Yours faithfully

Aditya Moitra

Mob No [protected]

Email ID – [protected]@gmail.com