Richfeel Trichology Centre — Poor service, results are not the same as promised

Address: Richfeel banaswadi

Hi,
I'm Karishma, patient of Sadashivanagar. (Richfeel branch Bangalore) I'm undergoing full body hair removal lazer treatment.
I had my last session on 18th of April and only in 3 days and i could see the hair coming out, there is growth.
The shots were set on 10-11 parameters, and this was my 7th sitting there should be some changes but I don't see any, infact i can see much more growth in my arms. And there's no patch growth, my growth is same as before. The company has very poor service as I have to wait 2-3months for an appointment and whenever I go for the treatment there's no doctor available.Its been more than 2 months I'm asking for an appointment but they haven't scheduled it and in case they do, before the date they would cancel that. I request extra sitting till the time i don't see results and get rid of the hair as promised by Richfeel. And Dr. Sunita said that I'll be getting extra sitting because of this, because of lockdown. And after lockdown also i was not given the dates. Mostly I have to wait for 2-3months sometimes 4 months for the dates because mostly the machine is not functional or slots aren't available.And please tell me how many sitting I'm entitled for, according to me what MR.Money (whom I met at the clinic whom I did payment) has told me at the time of purchasing that this package comes for UNLIMITED sittings which means LIFE TIME. If you cannot do what was promised to me by Richfeel kindly return my money which i feel i have wasted here as after 1 and half years also i don't see any result.