[Resolved] Ringing Bells Pvt Ltd — Ringing bells smart 101 order cancel | |||||
This is to inform you that I had placed a order for “BELL Smart 101” on 08-Feb-2016, the payment has been made via SBI Credit Card and the payment is done via payu.in, but I have received a e-mail form [protected]@ringingbells.co.in that the transaction has been declined "Payment Status: failure". I have received confirmation e-mail from [protected]@payu.in against my payment. Payu.in confirm me that the transaction has been successfully done"Payment Status: SUCCESS", Payu.in confirm me that the my payment has been transferred to RINGING BELLS PVT LTD (website: www.ringingbells.co.in). I had sent e-mail to RINGING BELLS PVT LTD ([protected]@ringingbells.co.in, [protected]@ringingbells.co.in ) for cancel my order and refund my paid amount on 11-Feb-2016 & 15-Feb-2016. but I have not received any e-mail or phone call. As per conversation with Ringing Bells via facebook Chat on 16-Feb-2016, Thay told me "Rakesh kindly give us 2 days time. We would appreciate your patience". but till date I have not got the money yet. Was this information helpful? | |||||
Feb 22, 2016 Complaint marked as Resolved No steps has been taken by the company.
I have already sent all conversation details for refund amount against cancelled order of Ringing Bells Smart 101.
but till date I have not got the money yet.
Complaint company name: Ringing Bells Pvt Ltd
Registered Office: B-44, Sector 63, Noida - 201301
Phone No.: 08822232323, 0120 4313097
website: www.ringingbells.co.in
e-mail: [email protected], [email protected]
Copy of e-mail:
From: Ringingbells ([email protected]) You moved this message to its current location.
Sent: 08 February 2016 20:10PM
To: [email protected]; live.com [email protected]
Order details are:
Customer Name: Rakesh Singh
Customer Email: [email protected]
Customer phone: 9312764996
Customer Address: 407, 4th Floor, Raja House 30/31, Nehru Place, New Delhi-19
Customer Pin Code: 110019
Product Name: Smart 101
Product Quantity: 1
Product Price: 2999
Product Color: Grey & Black
Order Id: 1454940459_56b8a12b7e293
Transaction Id: 9874939_56b8a482da4e6
Payment Status: failure Ringing Bells customer support has been notified about the posted complaint. | |||||
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+91 88 2223 2323
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B-44, Sector 63, Noida, Uttar Pradesh, India - 201301
View all Ringing Bells contact information
but till date I have not got the money yet.
Complaint company name: Ringing Bells Pvt Ltd
Registered Office: B-44, Sector 63, Noida - 201301
Phone No.: [protected],[protected]
website: www.ringingbells.co.in
e-mail: [protected]@ringingbells.co.in, [protected]@ringingbells.co.in
Copy of e-mail:
From: Ringingbells ([protected]@ringingbells.co.in) You moved this message to its current location.
Sent: 08 February 2016 20:10PM
To: rakesh.[protected]@live.com; live.com rakesh.[protected]@live.com
Order details are:
Customer Name: Rakesh Singh
Customer Email: rakesh.[protected]@live.com
Customer phone: [protected]
Customer Address: 407, 4th Floor, Raja House 30/31, Nehru Place, New Delhi-19
Customer Pin Code: 110019
Product Name: Smart 101
Product Quantity: 1
Product Price: 2999
Product Color: Grey & Black
Order Id: [protected]_56b8a12b7e293
Transaction Id: 9874939_56b8a482da4e6
Payment Status: failure