Rivigo Packers And Movers — Car lost in logistics transit

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priyanka_89

from Ernakulam, Kerala

Feb 2, 2022

Address:

72/8 Daspara Road, first floor, Liluah, Howrah - 711203

A person named Partho Santra introduced himself as an official of Rivigo Packers and Movers. He took our new car for transporting from Kolkata to Ernakulam on 3rd January 2022. It is 2nd February today and apparently, the car is "stuck" in Chennai. Still not on its way to Kochi. Now, I don't know what happened to my car or whether I will get to see the car again. The person - Partho Santra - is not even picking up the calls.

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nabarun majumder

Jun 10, 2022

did you get your car. because I am also stuck up with this situation.

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priyanka_89's [Complaint's author] reply, Jun 14, 2022

Yes I did. However, I resorted to the help of Kolkata Police, who readily called Partho Santra up and threatened him with dire consequences. My car was supposed to be dropped off here in Kochi but it was left in Chennai. Luckily, my husband's friends had a strong group of friends there, who helped us and we got our car. By the way, the car had travelled for more than 400km within this time-frame.

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SiddharthMehta1796

from Kolkata, West Bengal

Jun 28, 2022

Can you please help me with the police officer who helped you? This guy has scammed me as well. For more than 20 days my scooty is missing, he says stories, has creative ways of extorting more money and ultimately resorted to cheap abuses.

Please help me out here.

Reply

priyanka_89's [Complaint's author] reply, Jun 28, 2022

Hi, I had gone to Golf Green police station because our house is under their jurisdiction. The assistant SI was really helpful. We don't know him personally...he was just a good policeman doing his job. I think you need to go to the police station of your area for this and also lodge a complaint online with Lal Bazar.

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SiddharthMehta1796

from Kolkata, West Bengal

Jul 12, 2022

Hi Priyanka,

I received my scooty today, lost more than 10k and 1 month.
This guy runs a big scam, even poses himself as a Gati Agent and has a bank account in the name of Gati. I request you to lodge a complaint in consumer forum. I'm doing the same and asking everyone to do it. Let's do our best to stop him from looting others.

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