Rivigo Packers And Movers — Transporting Packages

I placed an order with the company to ship a 30kg load from Kolkata to Delhi on 6th March 2022. After a lot of deliberation, a man who claimed to be a representative of Rivigo came to the pickup location (my house) on 8th March 2022, billed me the amount, and left stating a pickup team will arrive shortly to pick up the package. Nobody came to pick it up and when I called the number provided on the bill a man picked up (said his name was Partho Santra) and made up excuses for 2 days. After that, he stopped picking up calls altogether. 5 days later he picked up my call and said that this was a scam and I am not going to get my money back.