This number was given to me at the installation of my Pureit water filter in Aug 2020 as a registered service center of Pureit (HLL). I raised a complaint on 2nd May as my Pureit water filter stopped working, Called this number [protected] as this was what was given to me at installation but later found that it is RO care India which is not a registered service provider of Pureit.
There was no intimation by SMS on the name of the technician or his details. A person called Jameer posed as a technician from RO Care India called and without hearing the issue said the cost of the issue would be 5000Rs + 300 Rs (labor charge). He came changed something and charged Rs 5300 without a bill and said that the problem has been temporarily fixed. ON fitting the machine back, he jabbed a knife on the back of the machine causing damage to the hooks and left saying he would return for a thorough job. Its been 2 days and I have realised I have been cheated of money, no resolution to the problem and now a damaged machine. Customer care has been dodging me. I am an old man of 83 years and this has been a serious offense against me and my appliance. Kindly help Was this information helpful? | 
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