Ro Care India Complaints & Reviews

As we got aquaguard filter service from RO CARE INDIA and after we paid the money of 6100/- by cash but we didn't received the bill receipt. They told the receipt will sent in the ro care India app itself. But i haven't received the bill yet.

And also they have not done proper service, one day after the service the the water was getting leaked out of the machine. Regarding this matter I have raised another complaint but they...

This company doesn’t have any technicians off their own. On registering a service request, they simply pass the job to some local guy. In my case the technician charged 5600 to change the pump, sediment and carbon filters. RO system stopped working after 2 days and the company didn’t send anyone to fix it for 4 days. Instead when I registered a new ticket a couple of new technicians immediately came and said the filters were cheap local...

I was told by Brijesh to get an AMC for 12 months for 4000 Rs about 2 months ago. However twice from last three days I have called RO care india as my RO needs urgent repair and I don’t have water at my home. But the entire technician staff at Goa are celebrating Ganpati at Mumbai and they are not available at Goa. I want my refund for AMC...

Company named RO care india, Kent RO [protected]@[protected], i have booked for kent purifier filters replacement instead of kent spares technician used and replaced by cheap spares parts by local Visakhapatnam kent authorised agent [protected] advise, charged me 3 times extra cost than MRP and didnt provided me neither bill nor warranty. If asked for it threatening in return. Now the system is out of operation due to bad service, wrong spares...

I was called him for RO machine servicing but their Engineer clean outer candle and storage tank only.
Not touch Ro and corbon filter. I called customer service they saying yes RO candle & carbon filter parts are included in serving.
But arear manager support his service man and saying Petrol ka daam bad gya hai kitna kaam karega....

I have done Kent water purifier last month from RO Care India. The technician have changed memberance and charged 3000 rs without any bill. Service what they provide is unimaginable !!! Just after one week onwards my Kent stopped working. I called RO Care and gave a complaint. It's more 15 days, no technician have turned up. I called their customer care several times finally thet gave me Area Manager, Nikhita Dehradun. She never picks up...

RO was repaired in March 2022 and 6 months warranty is written on bill (excessive charged) but now RO Care India is not entertaining my complaints after requesting several times. I’m attaching bill for reference so that strict action can be taken against RO Care India....

I choose RO service from your company and service was done on 20/04/2022. However, I did

not get the Tax invoice for the amount paid. I called customer care many times for which

they provided me the mobile number of Shreya(may be their senior). I called her many

times and also provided the details for bills on whatsup . But all in vain. I have not

yet got the bill even after...

They charge are 2000 from me and not changed the sensor of water purifier, fraud people...

This company is the biggest collection of scam artists in India. They claim to be a registered Pureit service provider and they are not, as I personally checked with the Pureit helpline. Their quality of service is as if someone from the road came and opened the machine for the first time. The management and technicians intentionally avoid your calls and are clearly just trying to make a quick buck and are NOT interested in helping you resolve...

This number was given to me at the installation of my Pureit water filter in Aug 2020 as a registered service center of Pureit (HLL). I raised a complaint on 2nd May as my Pureit water filter stopped working, Called this number [protected] as this was what was given to me at installation but later found that it is RO care India which is not a registered service provider of Pureit.
There was no intimation by SMS on the name of the technician...

I took an AMC for my Kent water purifier on 14th February 2022 from RO Care India. Service what they provide is unimaginable !!! Last Friday onwards my Kent stopped working. I called RO Care and gave a complaint. It's 5 days no technician have turned up. I called their customer care several times finally thet gave me Area Manager, Kajal #[protected]. She never picks up the call!!! She's the manager. No ownership for anything. This company...

I have called several times to deregister my number from your side. I'm not your customer and do not want to be. Kindly deregister my number so that I don't have to attend any irrelevant call....

They are fraud. I filed a complaint for my Livpur ro and the engineer came, changed my original parts for the duplicate ones, and ruined my touchpad. Now when i call them, they don't take action against it...

Hi,
Representative from RO CARE INDIA cheated me. They charged ₹300 in the name of service. They didn't provided any invoice for that. When after 3-4 days I faced the same issue for which I availed their services, they are asking me to pay this time also. They are saying that since I didn't faced the same issue within next 24 hr so I have to pay full amount of service charge this time as well. I feel cheated. Kindly help me.br...

Background: My LivPure RO machine's both carbon and sediment filter had been replaced (Kent filters)one month back(Normally on replace of filter it can be used at least 6 month and costs 1500Rs).
On sunday 14th November, we complained about our LIVPURE RO GLO was not working. It has been communicated from RO India that next day technician will visit and resolve the same(Monday) with service charge Rs300.
As promised technician...

I am registered one of the vendor in ro care india, i have recharged 3000 rupees overall for their company and only get 2000 (attending the customer expenses are my own risk) after 3 recharges they ask me 10000 rupess for their security amount. they didn't mention any service amount while joining the company now they asking for more money. please take action against the company it will be helpful for all vendors and their family....

I have purchased 10 th june 2021 and give a warranty card but after two months is not working properly. I have purchased [protected] this no some ladies asked me we will provide aquafresh. After two months I contact mobile no [protected] and [protected]. But after two days ant technician was concerned me and I have called for several times but no response for this number. Yesterday mobile no contact mobile no[protected] he asked me to provide...

Since 2 to 3 even after AMC my new device from Dr. Aquaguard has gone under several repairs due to their fake filter products they charged such huge amount for chip based RO and every alternate month my aquaguard is not functioning. Their new filter lasts for just few months god knows what kind of product they are giving....

We have taken AMC from RO Care and now whenever we have any issue, they guys are not coming on time. Company is doing fraud with AMC customers because they are not proving services on time. And also their strategy to change part of RO that is not come under AMC.

really frustrating us since 3 days. we have complaint on 16 June 2021 that RO is very slow still no one come....

I have taken an AMC from RO Care on 21/11/2020 and since then no one visited to check my product.
I have given complaint from last 10 days and spoken to everyone but no response.
I spoke to almost 20 members from Customer Care but they all gave me 5 different numbers to contact to get support. Those people will receive call once and confirm that technician will be sent and then no one will receive call again.
Contacted...

RO care India contacted me for service of my Hindustan Unilever RO Pureit filter and gave task to one technician Mahendra Prasad- with phone Nos.[protected] & [protected].
This man 4 months back carried out service after one day on repeated calls. My RO is one year old. At that time he said next time sediments filter, Membrane, carbon system etc will have to be changed. I asked prices of those, which were quite high. I told him I will...

The RO care severice mam come to me and it change all my flufte and compay change filter it do...

Hello, I did an AMC with you on 02.03.2021 and as per your supervisor (Mobile no[protected]Yuvraj) who has visited at my place updated that he has changed all the parts apart from one valve which was related with auto cut and his commitment was to install the same by very next day which is 03.03.2021 and I have paid him 6500.00. Unfortunately, from 03.03.2021 no one visited my place and I was not able to connect the service person also...

RO Care India is a Fraudulent organization which do not honor its AMC and if you call them in 12th month they do not come and if come they charge for everything. AMC clearly tell 12 month but they stop honoring after 11 month.

It is like a health insurance company deny your hospitalization in 12th month saying in 12-month policy we only cover for 11 month.

Just highly unethical behavior and very rude call center...

Has destroyed my RO by Installing duplicate filter in my RO, now I am not getting filtered water and machine indicating with red blinking light.. complained many times in service center to Mr Abhishek cont no: [protected], Mr Shubham ( Area Manager) cont num: [protected] And Arif (Machenic) cont no: [protected] & [protected], but they are not taking serious and ignoring my call, they told me that company will send you online invoice but nothing...

THIS A FRAUD COMPANY DONT EVER PLACE A SERVICE REQUEST OR EVER TRUST THIS FRAUDULENT COMPANY I PAID 9600 FOR 3 YEARS AMC AND NO TECHNICIAN CAME AND NOT EVEN ONE SERVICE DONE IF I CALL THE CUSTOMER CARE THEY TELL ILL SEND A TECHNICIAN AND IVE CALLED THE COMPANY AND WAITED FOR 4 MONTHS AND NO ACTION HAS BEEN TAKEN AND THEY SAID ILL GET A BILL ONLINE AND HAVENT RECIVED IT YET DONT EVER TRUST OR CALL THIS COMPANY FOR SERVICE IF YOU BELIVE IN...

This query of Kent RO Service Pincode 171001 Yadhav Niwas, Shimla .It’s been five days since I’m calling on this no [protected] Mr Gaurav answers the call and will promise u to call back in 15 mins which never happens again when u call up to remind u get the same answer .Next day same thing is repeated many times finally area manager’s no is given Mr Harpreet Singh [protected] who answers the call once and assures u to send some technician...

Water from my RO machine is leaking since few days for which some fault in the motor system has been detected by the service man but no one till date has come for repair inspite of endless calls.
I am highly disappointed with the service of this company who needs 100 of calls for a small repair work...

Company with cheap SEO tactic appear in the keyword for zero B customer care and claim to be official service provider for zero B products. Unfortunately I got trapped and called on their advertised customer care number thinking it's zero B official. They sent 2 technicians who looked completely unskilled and said filter needs to be changed. I got it changed and paid 5000. But still the Purifier wasn't working. Then they said motor...