Roca India / Parryware Complaints & Reviews

I purchased a wall hung The Gap in June 20 &wall installed one week after the purchase.I complained nearly 30 times but since then your careless and lier engineer are unable to rectify the problem.Whenever I call them (Chandrakant [protected] the Roca engineer) he just repeatedly lie and do not turn up since last six months.After flushing the water and the feacal matter leaks out from the sides of commode.Whenever I contact the seller Mr Ajay...

Flush tank button system is not working.i have takenb7 days back only.try to resolve the problem as sooon as possible...

We had installed a parryware - Amigo Commode in December 2019. unfortunately within 10 months the hinges of the lid has broken and the lid does not perform the function of soft close
have registered a complaint through wats app number a month back but everytime i call, i am being told that parts are not available...

The push type toilet concealed valve is leaking.
The purchase was on[protected] with a warranty of 10 years.
Complaint was booked but your staff is asking service charges of Rs.500/-...

One Santosh BV came to attend a complaint. Due to server error, one of the payment being doubtful, I made payment to his other account with an understanding that after reconciliation, payment would be settled. However, he is now evading confirmation of payment in second account and behaving like a thief . His employer, SVS center is also not providing any meaningful help....

I m not satisfied with your product and services CBN/111120/01 this problem is not solved yet...

It's been more than a month I have complained about the Tap chrome.I have been getting excuses from the parryware customer service. I assure u I am not going to purchase any product from the parryware such a pathetic service from parryware fraud organisation....

Sir,

I have purchased Roca Water Panel for bathroom and now water is coming very less and even when we keep the switch in hot position, water is not hot.

Thank U and Kindly do the needful

My Ph No:
[protected] /79 /81
[protected] / [protected]...

Flush button not working...

I have a problem with my western closset. I had registered a complaint eaelier. last week a person attended and told they wil get back. But no response til now. Please do the necessary asap...

An executive from parryware attended my home to resolve the problem with my wc which was not flushing with pressure and force, it was just releasing water simply instead. But he even could not solve that after so much time o[censored]nloading and loading of wc parts and also i witnessed leakage of water into wc from its tank after the executive went from my home. Therefore i have switched off the water supply to the wc tank itself. If i could be...

Water taps lose problem...

Commode slush not working properly...

Dear customer, your call no-cca/070820/08 will be attended by suman purakait ([protected])- call parryware roca authorized customer care centre-[protected]-for details. Kindly share this otp 6887 to close the complaint.
Dear customer, pl note the reg no - cca/070820/08 parryware roca authorized customer care centre - [protected]. Please send the purchase copy by whats app no [protected]

My complaint on above is appended...

My parryware toilet ware water from the water tank is continuously leaking...

Flush box has been broken...

Roca commodo wall mounted type is not working, problem is water is flowing continues....

Bought a wc aqualine model and after fixing the same and used for just 3 months within a short period there is an issue with the inlet. When i called customer care on 13th feb executive told me that within 24hrs issue will be resolved i wanted the technician on saturday so that on executive told me to call on 14th feb so that will send a tech on saturday after following up for the whole day on saturday both with call center and service center...

I purchased parryware atlantis shower panel on[protected] from krishna engineering. I installed the panel with texmo booster pump for good pressure as instructed by the seller.
But after installation i found the pressure from body shower is too low and i made a complaint with both parryware and texmo as i was unsure about which out of the two products is defective. My parryware complaint no is - cch/171019/43. The texmo guy came and...

I am your customer for the last 20 years. My wife and son went to your dealer m/s modern ceramics, visakhapatnam and purchased western commode with flush tank vide bill no 900 dated for rs 3200/-. We regret to inform you that the flush tank is in damaged condition and we noticed it when opened the seal (Please see the photo).
They went to the shop and showed the damaged item (Bottom portion damaged (And requested for replacement....