Roca India / Parryware Complaints & Reviews

-CBJ/280121/01 has been ATTENDED By SUNIL yesterday . But final resolution is not over yet..
Problem still persist..
He c9nvinced us and told that it will be resolved as early as possible as it is manufacturing defect what cunsumer is facing problem..
As my parents cannot file complaint, it was done by me later as Soon as I come to know problem is comod.
Thankyou for your help and hope my problem will be solve at its best service.
Bye

Reg No -CBJ/280121/01 .
Above complaint number, there is not a single response from cc parryware..
I think they do not bother after selling their goods once.

I want to replace my flat angle valve which under warrenty

Hello sir/madam
I’m Sasikumar form erode I’ll complaint last month December 17th my flush wall not working but still now ur service executive not attend my complaint my complaint no is CSA/171220/01

Hi Team,
I have purchased FLAIR WALL-HUNG WITH CISTERN TOILETS IN WHITE COLOUR on 27th Nov 2020 and same has installed on 7th Dec 2020 since then I'm facing lots of leakage issue with the product I have complained 3 times about this issue, technician Mr. Avdesh Kumar has visited thrice for this issue but problem still persist, he recently visited on 31st Dec 2020 and changed a connection pipes costs Rs. 200/- but leakage again started from day before yesterday. I'm highly dissatisfied with the product and it seems there is some manufacturing defect, I have never expected from a pretegious company's product like Parryware. It feels so annoying.
I request you to do the needful to fix this issue as earliest.
Regards,
Sachin

They have charged too much price for hinges of commode seat cover.I paid 7165/- for that which is too expensive

I purchased a wall hung The Gap in June 20 &wall installed one week after the purchase.I complained nearly 30 times but since then your careless and lier engineer are unable to rectify the problem.Whenever I call them (Chandrakant [protected] the Roca engineer) he just repeatedly lie and do not turn up since last six months.After flushing the water and the feacal matter leaks out from the sides of commode.Whenever I contact the seller Mr Ajay Agarwal he just asks the complaint no and after that no action is taken because he has received the money he says that it is the job of Roca service engineer.Now I am left out with no choice except to go to the State Consumer Court and file a compensation suit against Roca India, against the seller, against the local Roca service engineer Mr Chandrakant for cheating, fraud, lying and mental harassment continuously for last six months,
My complaint no was Reg No CRC /240920/01 Dated 24th
September, 28th September 2020
Dr Ghanshyam Singh 104, Block-B, Gokuldham Apartment, Tagore Hill Road, Morabadi, Ranchi 834008 Jharkhand, India, phone +91 [protected]

Flush tank button system is not working.i have takenb7 days back only.try to resolve the problem as sooon as possible

We had installed a parryware - Amigo Commode in December 2019. unfortunately within 10 months the hinges of the lid has broken and the lid does not perform the function of soft close
have registered a complaint through wats app number a month back but everytime i call, i am being told that parts are not available

The push type toilet concealed valve is leaking.
The purchase was on[protected] with a warranty of 10 years.
Complaint was booked but your staff is asking service charges of Rs.500/-

One Santosh BV came to attend a complaint. Due to server error, one of the payment being doubtful, I made payment to his other account with an understanding that after reconciliation, payment would be settled. However, he is now evading confirmation of payment in second account and behaving like a thief . His employer, SVS center is also not providing any meaningful help.

I m not satisfied with your product and services CBN/111120/01 this problem is not solved yet

It's been more than a month I have complained about the Tap chrome.I have been getting excuses from the parryware customer service. I assure u I am not going to purchase any product from the parryware such a pathetic service from parryware fraud organisation.

Sir,

I have purchased Roca Water Panel for bathroom and now water is coming very less and even when we keep the switch in hot position, water is not hot.

Thank U and Kindly do the needful

My Ph No:
[protected] /79 /81
[protected] / [protected]

Flush button not working

I have a problem with my western closset. I had registered a complaint eaelier. last week a person attended and told they wil get back. But no response til now. Please do the necessary asap

An executive from parryware attended my home to resolve the problem with my wc which was not flushing with pressure and force, it was just releasing water simply instead. But he even could not solve that after so much time o[censored]nloading and loading of wc parts and also i witnessed leakage of water into wc from its tank after the executive went from my home. Therefore i have switched off the water supply to the wc tank itself. If i could be helped out of this problem i will be thankful for parryware.

Water taps lose problem

Commode slush not working properly

Dear customer, your call no-cca/070820/08 will be attended by suman purakait ([protected])- call parryware roca authorized customer care centre-[protected]-for details. Kindly share this otp 6887 to close the complaint.
Dear customer, pl note the reg no - cca/070820/08 parryware roca authorized customer care centre - [protected]. Please send the purchase copy by whats app no [protected]

My complaint on above is appended below

The person suman purakit came and without even checking the commode shower have the verdict told is ok and needs no further action
I asked him to check nicely but he was very arrogant and his behaviour not all called
I want the product to be replace immediately or refund the money of rs 630 so paid without any further delay

Need immediate resolution of the same