[Resolved]  Romano Nx — Refund not received

Address: Ahmedabad, Gujarat

Website: romanonx.com

I have ordered a clothing product vide order no 35402. The product was not satisfactory so I return the same and it was successfully returned to company on 4th February 2022.

I have received confirmation mail & message from company that they received the product.

After few days I mailed to company and asked about my refund money (Rs. 1, 190/-). They reply me a mail and assures me that they will refund money within 15 days.

Now it's 50 days past, I haven't received my refund money. I mailed them again thrice, asking about the status of my money, but they didn't reply

I searched their customer care contact no. and called up them and asked about status of my refund, but again they didn't give proper answer and just raising their hands.

Need help to resolve the issue.