Rosmerta Safety Systems Pvt. Ltd — high security plate distribution (hsrp)

An extremely unprofessional company who have untrained people manning their call centre. We booked HSRPs for our vehicles by mistake and realized it in just over 24 hours (28 hours to be more precise). Spoke with their agent on the phone about canceling the order, or if that cannot be done, just changing the number on the plate to two other vehicles we have, but to no avail. I cannot believe, they start printing the number plates in 24 hours. We would definitely hope for some flexibility on their end and it is extremely sad to deal with uptight companies, operating without logic in this day and age. Hope someone is listening and no one else has to face such mindless behaviour.

maine 01122020 ko hsrp sticker ke liye apply & online payment kiya jo aaj 16/12/2020 tak nahi laga mere pas [protected] se call aayi aap ka sticker lagana h 2 din tak abhi aa raha hu krta raha uske bad wo nahi aaya phone krne par mis beheiver kra plz action on it

i have booked sticker for my car my order id stbmdl028047ca-f66f appointment date was 31/12/2020 but after reaching the magic moters mayapuri it was found that they haven't received the sticker yet and after visiting thrice it id found that till date the sticker has not receiver by them .this is how open fraud is going on after taking the full payment 20 days ago nothing has been receiver .kindly refund my payment est

i had an appointment on 4th jan. however, no one called me or came.
its 6th today. still no sign.
no body picks up the phone at call center.
no reply on emails.
what is this ###.

I had booked hsrp and sticker on 15/12/20, the appointment date was 28/12/20 at Lamba Automotive Pvt. Ltd. Okhla, New Delhi. The plate and sticker have as yet not reached the dealer. The validity of my receipt has expired. Despite complaints made regularly via email from 07/01/21 the issue hasn't been resolved. Not getting any resolution from complaint centre either.