Royal Enfield — an unusual incident

Address:249201

On 1st august, 2017 my uncle was riding a brand new royal enfield electra 350 (Purchased just 4 months back) from dehradun to rishikesh. Due to heavy rains in that area he just got disbalanced and got slipped off the bike approx 3 meters away.
Before he could recollect his consious and get back on bike he saw the bike was already on flames. Within very little time the bike got burnt into ashes and my uncle could do nothing about it. I fail to understand how slipping over a pothole could set the bike ablaze.
This incident has put up a serious question on the safety of royal enfield riders/lovers and fans.
Plz fix this issue as soon as possible as the incident could have been more worst.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Comments

8jul ka mane thunderword satna mp s buy ki thi payment clear ho gya manish moter n kaha paper 10 din m mil jayege m 1 week s roj call kr rha hu bus ek he reply paper first flight s bhej diye hi rewa satna k coriur service 1 day ki hi sahi jabab nhi mil rha mujhe my name nitin malpani [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information