Royal Enfield Complaints & Reviews

Bike no mh06ca2003
Chassis no me3u3s5c2kc466619
Engine no u3s5c2kb444345
Purchase date 27th april 2019
Delivery date 7th may 2019

Purchase from royal enfield company showroom nerul

My bike have issue with clutch plate, clutch are not working properly, if my bike stop 2 to 3 hrs then clutch is jerks or james and not working, bike not starting with starter and also kick because of clutch...

Need to improve the service also need to train service consultants regarding the problem occurred in bike. Need guidance how to consult the customer. Excuse while running in top speed suddenly the engine stop it may cause major accident then who is responsible so please i need problem to be solve and what ever issue is there in my bike should be solve...

I bought royal infield classic 350 gun grey last year (Jan-19) it runs only 14000 km (On highways only) since last few days chain sprocket making irritating noise when i visited to nearest service center, and reported the problem they said that your chain sprocket and chain has been damaged so i will replace it with charge of about 2500.
So my question is really this is build quality of royal enfield?
On first service they suggest...

I booked a bike vide booking order no-bkng[protected] at trupti autoworld, bhubaneswar, odisha. Waiting period was appx 15 days. When enquiring about the availability of bike, i was answered that the model (Thunder bird 350x) was no more available for sale. Bs vi is coming so the booked bsiv is not for sale. And it is also not clear when that will be launched. Refunding booking money is not a soultion. Why the booked model will not be sold...

I purchased bullet 350x before 3 months.. Now its always missing problem and its break down 4 times in road side and they are claiming 24 hour road side assistance and no one available while i am calling... For that i take this bike nearly 10 times to service centre for this but it will be fine 4 one day... And next day the same problem... Now speedometer light is not working and i don't know what to do now... As they are telling yo take...

Dear Team,

Myself Himalesh ordered scale model from royalenfield.com on 14/11/2019 with order number #76452 and as i didn't received it even by 28/11/2019 i requested for cancellation and ticket for same with id "CCSHOC[protected]" and till today i didn't received my refund money in my account. Every once in 3 days am calling and not getting any proper resolution from CCA team. Kindly help me with this and process my refund...

With due painful submission, it is my painful duty to inform you that i, amit kumar sinha (Mobile no. [protected]) an owner of royal enfield classic 350 (Black) having registration no. Ap30ag1811, chassis no.- me3u3s5c1gf450217, engine no.-u3s5c1gf225242 visited royal enfield authorized sales & service showroom namely 'riderz ikon', near sai baba temple, mettupalayam road, coimbatore on[protected] for general paid service (Took permission...

I p venkteshwarulu from jabalpur m p want to submit a complaint for my thunderbird 350x as after the periodic service done my bike delivers heavy amount of brown smoke. I have told this issue to the service manager at the time of service, but according to him this is caused by some water molecules present in silencer. I am not satisfied with the service....

Sir i have buy a royal enfied claasic 500cc bikr from bulandshahr (U. P) showroom on 24 october 2019. Registration number is up13bl6420
Owner name harsh sharma
Engine no, u5s5f1jao016591

But till date neither our rc issued nonumber plate i have been fined twice by trafic police fot no having number, sever time i have called mr praveen in bulandshahrroyal enfield showrrom.

He is not picking up call...

This complaint is to draw your kind attention towards my two wheeler, Royal Enfield Thunderbird 350 X bearing Reg No. KL27 J 4852, which was presently in show room at Roverz Motors, Karazma, Mavelikkara, Kerala -690105. My vehicle has been already delivered to showroom since 07 Dec 19 due to some technical issues with Job card No. 10556 dated 07 Dec 2019. The problem has not been rectified yet. It has been noticed that there are several problems...

I had gave service to Thoothukudi charles Motors royal enfield show room on 31/12/2019 my classic 350 ABS - Signals airbor blue. I had paid my bill amount that day too.They didn’t full-fill the service. They had damage my petrol tank & abs signal lamp also not working. Job card no - RJC[protected]. I had ask about the details the above they are not answering properly. Kindly take action further.

Thank you

Yours...

I was coming from my office on 31st December 2019. iAm using thunder bird 350 x from past 7 months.my speedometer got broken in the middle of the road while driving. Before also my foot rest also got broken but service centre told me that you must have met with an accident. I paid for it.but this is too much.i never met with an accident.and i am not going to pay for it. everything service centre puts the blame on customer but the way it is...

Hi all,

This an message I am writing with heavy heart because of the product you sold to me.i was really fed up with the service you are providing with the product you are selling.

I bought royal Enfield 350 gun metal classic for 1 lakh and 64 thousands during 2018 after march..it was an BS4 model and they asked for extra 10 thousands for accessories and I paid for it just because of one things the quality of...

I had serviced my bike regd no dl3sr 5000 on dated 22nd dec 2019 from asco motors, add :- 492, patparganj indl. Area delhi -110092, this was my first visit in service centre during service i informed them that i have to move for 3 days ride to almora with my royal enfield group.. They have asked me for other jobs also apart from service job. On 25 th dec morning time 5.30 am we rush for trip, after 30-40 kms my bike stuck on high way near...

I would like to inform you that i am user of royal enfield. But i was not happy with quality of royal enfield. My bike got rusty from it's drive chain and share the information during first service. Service engineer suggested to me oiling done properly. Now within 10, 000 kms chain set was badly damaged.
As per my knowledge oiling just maintained lubrication between chain and sprockets.
Rear sprocket teeth broken due to its...

Bike no br01dx9997, [protected]bina mere permission ke kaise closed hogaya meri gadi ka koi solution nahi ho raha kyu royal enfield koi local brand hai kya aaj mere se tsm bihar ka jo hai wo bhi mere sahi se baat nahi kiya or bola jaha jana hai jaoo mai koi help nahi karo ga aap samjho khud jab bike leni thi mujhe to aisa nahi bola gaya or abhi just ek saal hua hai or itta problem ho raha kya karo aag laga do kya gadi me mai jo head hai usko...

Hello sir,
I bought a bike of royal enfield 3months ago, from my near by authorized dealer at malda, name speed wheel. Till now i didn't receive any notification from the company regarding registration number and certificate. Although they are not bothering my issues properly. And specially service of speed wheels, malda 732102 is very poor. Technician are not well. On my first service of the bike they didn't solve any problem. I...

Iam dharvath tharya ([protected]) im from secundrabad malkajgiri 500056, i have purchased royal enfield 350 in feb 2017, given for service on 25/11/2019 in orange international ([protected]) h. No - 37-93/212, apco complex madhura nagar neredmet secundrabad 500094 telangana. Subject - when iam given for service my bike is speed issue not even run 50 speed, problem resolved after 22days, when i go to receive my bike service center they...

Iam an royal enfiled user i buy a new classic 350 in kerala, kollam, kotarakara branch unnoonnymotors and few days after coming my 1st service only oil change and general checkup and washing i say the adviser i uregent my bije plz quikly the work and iam reached in 10.30 and iam waiting workshop for 4 hour dont finish work service is to bad no resposibility...

Dear sir,
I am mukesh nath from palghar dist of maharashtra -401404. I have purchased royal enfield sand storm model-350 from sonith motors located in boisar (In palghar dist). Also i have done 2 servicing of the bike.

But during my third service i told the engineer that the bike is showing starting problem and repeatedly breakdown many times during the journey. Then he replied me after checking the bike that the tank...