Royal Enfield — bullet 500cc for pathetic service

mrpushya

from Mumbai, Maharashtra

Address:

560100

*very very bad very very sad*

Bullet no. Ka 01 hk 6435

This issue is going on from last 15 days.

Again i have to your person and he was literally abusing and using very rough words.
You guys hires all gondas so they can keep abusing your customer and charges unnecessery.

This is really heights...
This is happening every time
Why should i suffer because your mistake because of your # staff and dumb and i will file police complian for this...

You guys or your staff no one is bother with post sale services and we have to keep begging to get our bullet on time with proper services but still not resolved
I want my money back which i paid for services on 12th aug at electronic city motors, singasandra bangalore

*very very bad very very sad*

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Royal Enfield customer support has been notified about the posted complaint.

Sep 02, 2017

Updated by mrpushya KA 01 HK 6435 - Pathetic Service and Post Service Response

I have given my bike on service on 12th Aug and picked up my bike on 13th Aug after 2-3 days problem started, suddenly bullet will off and it will bit get it start for 10 mins and this was happening for 1 week and then I called your service center & they were bother to take this issue on priority and given all crazy answer. I paid rs. 2928 for this service and every service I will pay rs. 3000+ but still you bullet service is pathetic and same mistake and problem all the times.
What kind of jokers you have hired at your service center that they always wants to make fool their customer and selling unnecessary products.

With every service they will be some sell on the bike service.
After spoke to the service centre they took my bullet on 24th Aug evening and after calling on 26th Aug & the person told they are working on the issue and will update but when I have shouted on them they said immediately after 5 mins bullet is ready and they have delivered also on 26th Aug.
Again on 28th morning bullet was getting started.

I was telling that guy that there is serious problem with Bullet as after serviced on 12th Aug I am facing lot of problem with my bullet and they have done some thing wrong during services and now they are not responding for the solution.

I need to my bullet should be taken care immediately and resolve the issue on the priority.

Sep 02, 2017