Royal Enfield — chassis is cracked

Address:Hari Nagar, new delhi, New Delhi, Delhi, 110064

I bought a royal enfield classic 350. After two years of mild usage i noticed that the chasis of the bike was cracked. Ive not ridden the bike ever since as the company suggests that i will have to bourne all expenses approx 12000 for the chassis and 5000 labour. I believe my life is more important than this expense. But why pay for an expense which the company should take responsibility for i tried taking an insurance claim but that also got rejected. Im clueless what to do and thus requesting for help.
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Mar 17, 2019
Updated by Tushar Kapil
Purchase date 2012
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information