Royal Enfield — Classic 350 Bike/Bike RC is not received after 3 month of delivery | |||
I booked classic 350 from Khan Market (Delhi) store. My Booking ID :- BKNG[protected] Booking Date :[protected]/06:11:36 PM INVOICE NO :- INV[protected] INSURANCE POLICY NO :- 3005/AI[protected]/00/000 As per document submitted to the Royal Enfield at the time of booking My Name is "SUMIT SANDILAYA" but in the RC and Insurance papers i observed Just Sumit is mentioned. This would be a problem in future as a ownership. Same concern i raised to Sakshi Gupta (Khan market Store) at the time of delivery on 20/03/2017, where she assured me for the correction, but even after a month i received the My Bike RC by the name of Sumit only. same concern i shared with Ritesh in Royal Enfield (Saket Store, New Delhi) on 21/04/2017. he assured me about it, but i never get any reply back from his side and now he not even receiving my calls ([protected]), he gave me another number "[protected]" of a person called Dhananjay, but this number never been received by any one, most of the time it was not reachable. i got the delivery of my bike 20/03/2017, since then i am using this bike with out RC, on the name of RC i am using a photo copy of it. As per last communication with Manvender at "[protected]" on 17/06/2017 he assured me updated RC will be received by 29/06/2017, but even after 16 days no update from their side. Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I have book classic 350 on feb2017 but dealer said his unable to give bike after 4month of booking
Reply
Im Hari V i would like to bay claasic 350 black and booking date on may 10 2017. Executive say 45 days veichel daliveey still works is pending store royal enfiled perungudi branch. I want sollution very worest customer service
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