Royal Enfield — Classic 350 Bike/Bike RC is not received after 3 month of delivery

Address:New Delhi, Delhi, 11050

I booked classic 350 from Khan Market (Delhi) store.

My Booking ID :- BKNG[protected]
Booking Date :[protected]/06:11:36 PM
INVOICE NO :- INV[protected]
INSURANCE POLICY NO :- 3005/AI[protected]/00/000

As per document submitted to the Royal Enfield at the time of booking My Name is "SUMIT SANDILAYA" but in the RC and Insurance papers i observed Just Sumit is mentioned.

This would be a problem in future as a ownership.

Same concern i raised to Sakshi Gupta (Khan market Store) at the time of delivery on 20/03/2017, where she assured me for the correction, but even after a month i received the My Bike RC by the name of Sumit only.

same concern i shared with Ritesh in Royal Enfield (Saket Store, New Delhi) on 21/04/2017.

he assured me about it, but i never get any reply back from his side and now he not even receiving my calls ([protected]), he gave me another number "[protected]" of a person called Dhananjay, but this number never been received by any one, most of the time it was not reachable.

i got the delivery of my bike 20/03/2017, since then i am using this bike with out RC, on the name of RC i am using a photo copy of it.

As per last communication with Manvender at "[protected]" on 17/06/2017 he assured me updated RC will be received by 29/06/2017, but even after 16 days no update from their side.
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Royal Enfield customer support has been notified about the posted complaint.
Jul 05, 2017
Updated by sumit sandilaya
Royal Enfield & Its sales team is a big Cheat, they don't care about the user and their Problem.

I am Highlighting the names of the Person who make false commitment with me :-

Sakshi Gupta (Khan market Store, Delhi)
Ritesh Singh (Saket Store, Delhi)
Manvendar (Khan Market store, Delhi)
Vipin (Khan Market store, Delhi )

Here i would like to tell about Ritesh who never bother to receive or reply back of the calls.

Vipin :- He Bluntly ask me to go to the Consumer Court, as this is my right to go.

I am Really fed up dealing with Royal Enfield executive and has been harassed by them several time. this whole issue is become a big pain for me as a consumer, i would like suggest to the people, never ever expect and help and support by the Royal Enfield.

they are here to charge you, if some thing goes wrong during the process they will leave you in between.

my bike is parked outside my house from more than 3 months, just because of royal enfield stupid mistake. its is a complete waste of 1.47 lakh, until i received the Bike RC.

Sumit
[protected]
Complaint comments 

Comments

I have book classic 350 on feb2017 but dealer said his unable to give bike after 4month of booking
Im Hari V i would like to bay claasic 350 black and booking date on may 10 2017. Executive say 45 days veichel daliveey still works is pending store royal enfiled perungudi branch. I want sollution very worest customer service

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