Respected sir,
My name is zenzaay. K. V ([protected]), i am from thrissur, kerala. I bought a re tb 350 on 18th august 2015 engine no u3s5c0fg855499 and chassis no me3u3s5c1fg260001, colour:flicker black, registred no kl-64-d-784.
Complaint against marikar (Motors) ltd
Karunakaran nambiar road, near north bus stand thrissur
There is an abnormal noise from the engine after i rode 50-60 km each time. This abnormal noise came before the first service of my bike. I registred a complient with my dealer and they said it will be ok after the first service. But it is not, then i done the all the free services with this same complaint, going to the service center each and every time with this complaint. I have been there 8 times with this complaint and they didnt do nothing, there is neither any my patience left me go there again. This isn't what i expect from a royal enfield dealer. Each and every time i went to the service center with this abnormal noise with the engine, the service manager, first time he said: we can only register the complaint with the company only if they could record the noise from the engine and they ask me to record it, to claim the engine warranty so i did when the next time i go there for the second service. They said it will be repaired after the service. But they didnt the problem is still there. Like wise on all days. The last time i went with this problem, i told the service manager that the sound only comes after the bike rodes about 50-60 kms every time i repeat this, he said lets go for a 2 km drive and check if the problem is still there. Is he really duff or is he makeing fun of me or as i'm just one customer, does that one customer have no value. I'm fed up with all their crap. I have a question to ask, what is the advantage of buying a 1, 57000rs tb350 cruise bike if i could not ride more than 50-60 kms in one run? I didnt buy this bike for the showcase. The abnormal noise from the engine is not only the complaint but it is the main one. My bike also have a problem with the float in the fuel tank as the meter is showing full tank fuel all the time and its blinking too. When i registerd the complaint for this they said they didnt have the technician so come after a month. And the mud guard is not in place both front and back, i relized it only when it starts raining, and the muddy water is all over me from the front up to the level of the seat. And from the back too. And one more my bike shows missing on the run when there is fuel, when i accelarate the bike it dosent only some times...
Please do reply if you have value for that one customer. Was this information helpful? | 
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