I am writing to express my disappointment regarding the excessive delay in the delivery of my Royal Enfield Meteor 350, which I booked approximately one month ago from NDG Motors, Bistupur.
Despite waiting for over a month, I have still not received any clear information regarding the expected delivery date of my motorcycle. During this period, I have made multiple calls to the showroom as well as contacted Royal Enfield Customer Support several times. Unfortunately, I have only received vague responses, and no one has been able to provide a definite timeline for delivery.
As a customer, I expect transparency and timely communication regarding the status of my order. The lack of clarity and the prolonged delay have caused significant inconvenience and frustration.
I request you to urgently look into this matter and provide me with:
The current status of my booking.
The reason for the delay in delivery.
A confirmed delivery date for my Meteor 350.
I would appreciate a prompt resolution to this issue and a response at the earliest.
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