Royal Enfield — delay in delivery of bike royal enfield | |||
From: Aakash palanivel H-59 jipmer campus dhanvantri pondicherry - 605006 [protected] Subject:dealy in delivery of bike Dear rooster automobiles I have booked thunderbird 350 stone black my order dated 20 july, the bike have not yet reached us. This has been causing considerable inconvenience and we have been put to a great emotional overwhelming distress and financially The orders were placed with you on the explicit understanding and you promise that you would execute the orders within a 1 month. The fact, that you have taken undue time and have not yet delivered the bike has put us to great loss in expecting on valuable day. Which i may seek compensation for from you A prompt action is expected from you. The clear statement from my side is explained below My booking id:bkng[protected] I have filed a complaint consumer forum :899133 (I have book royal enfield thunderbird 350 stone black on july 20 at rooster auto mobiles. At the time of booking dealer told me that it will be delivered within 30 days time period. I am continuously following up with dealer regarding this issue. After completion of 1 months when i physically visit dealer point for delivery of bike on that time he straight way denied to delivery the bike after 30 days. Now almost 45 days completed but he has not delivered the bike to me. Every time when i call showroom their reply is saying that we are not getting bike from plant, so we can not do anything. Dealer responding me every time like this after repeated follow up with dealer point. Actually i paid my booking amount rs 5000 on july 20. Sales person on showroom told that bike will be delivered even before 30 days and in booking receipts and its clearing mentioned the waiting period is 30 days. As per billing they must deliver my bike on august 20. After further requests for dealer side they told give 1 week time and 3 days for rto registration. That i can take delivery by end of august month end as my birthday falls on august 31 and paid the bike value of rs 1, 63, 245 on august 25 and august 27 on ready cash method. And planed to take delivery on august 31. Was this information helpful? | |||
Royal Enfield customer support has been notified about the posted complaint. | |||
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