Royal Enfield — delivered used and test drive motorcycle

Address:Surat, Gujarat, 395007
Website:[email protected]

We have been provided motorcycle which is a demo bike and used for test drive as well as odometer reading was 47 km. At the time of delivery. It is not acceptable as per the pdi terms and conditions standardized by royal enfield. When i asked to give me another fresh piece of vehicle, but the request was rejected with rude answer that we have only this motor cycle available and if you want then take the same. So we have been provided motor cycle forcefully even though we were not agree to receive the same and the reason that they have provided is invoice is prepared and nothing is possible after the same. I have also asked to give written justification regarding delivery of demo/test drive motor cycle, but it was also not provided even after repetitive requests. Thus we have not received motor cycle as per our requirements.
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Royal Enfield customer support has been notified about the posted complaint.
Jul 27, 2018
Updated by Siya1887
My name is Shirish Virani and Contact Detail is [protected]. I have purchased motor cycle from a dealer M/s. Munjani Motors Pvt Ltd at Surat location.
Complaint comments 

Comments

I purchased a new carborator worth
RS 5000 on 21/7/2018. Now( 26/07/2018) it's showing a petrol overflow and missing, I am not able to ride my bike. Please help me. Please give me a solution.

Ph no : [protected]

[protected]@gmail.com

Iam from Kerala state, idukki district thodupuzha

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