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[Resolved]  Royal Enfield — Delivery pending even after waiting period

Hi RE Customer service team, I live in Jamshedpur. I booked a classic 350cc black on 27th Feb, 2014 with M/s Aruna Motors at Jamshedpur by paying Rs5000/-. The dealer gave me a waiting period of 90 days and verbally assured me that between 2 to 3months, they will be delivering the bike. But even after 3 months of waiting period they are not even telling me by which time I shall be able to get my bike. I request RE customer support team to look into the booking and delivery practice of the dealer. They shall deliver the bike as soon as possible. Santigopal Samanta [protected]@gmail.com [protected], Jamshedpur

Delivery pending even after waiting period
Delivery pending even after waiting period
Delivery pending even after waiting period
Complaint marked as Resolved 
I received the bike on 6th June, Friday after the intervention of the area sales manager (Mr. Pratim Das 7781014252, Ranchi). A big thanks to RE customer service team. RE customer service team email id: [email protected], [email protected], [email protected]

Complaint Status


[Jun 04, 2014] Royal Enfield customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I received the bike on 6th June, Friday after intervention of the area sales manager (ranchi).

A big thanks to RE customer service team.

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