Royal Enfield — High priority complaint!

Address:

Solapur, Maharashtra, 413255

Hello team,

Subject: complaint regarding my booking for royal enfield.

Matter:

This is siddharam gulab deshmukh, working as a 'police constable' with 'anti-corruption bureau'.

Very much disappointed with the service provided by one of the ‘royal enfield’ showroom located in solapur at 87/10, suman nagar, bale chowk, solapur - pune hwy, solapur, maharashtra 413255
Phone:[protected].

I have booked bullet on feb.02, 2017 and my booking number is:[protected] with booking amount of rs.5000/-

Now the complaint is, no one from showroom bothered to call me or give an update regarding my booked bullet. Regardless of what the situation i was in, i personally followed up with the showroom manager on daily basis. Worst service i have got till date.

Today, after completing my election duty of 48hrs, i visited the showroom and when asked for my booking application status to branch manager, mr. Sonavne – [protected]; he don’t even remember where my booking form was kept. He started searching for my form and after spending couple of hours, he found it kept in a drawer and not in a proper file/foler.

This is such a shame on the entire team working for such a big brand ‘royal enfield’ who entertain the applicants while booking and take the booking money and forget their applicants. Never ever expected such a careless work from the team.

Now, my expectation is to deliver my new bullet asap without any further delay or return entire amount i paid and let me deal this case in my way.

Looking for some positive results from you.

Regards,
Mr. Deshmukh
[protected]