Royal Enfield — I am complaining about royal enfield classic 350 delivered without sufficient supporting documents

Address: Bommasandra Royal Enfield

I recently purchased a Royal Enfield Classic 350, and during the vehicle delivery, I was not made aware of the necessary documents required for an insurance claim. Unfortunately, I met with an accident and attempted to claim insurance, only to have it rejected due to insufficient supporting documents.
This experience has been extremely disappointing, as I trusted Royal Enfield to ensure a smooth and complete handover process. The lack of proper documentation caused me significant inconvenience and financial loss. I urge you to review this issue and ensure that customers receive all necessary documents at the time of delivery to prevent such situations in the future.
Due to lack of documentation I had to pay from my pocket 9K for the repair cost which hurt me due to negligence.
I request your immediate attention to this matter and look forward to a resolution.
Was this information helpful?
No (0)
Yes (1)
Royal Enfield customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3471
    Pending
    0
    Resolved
    370
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information