Royal Enfield — ka01jb6001 insurance

Address:

singasandra e-city motors, 560099

This is rojes james here i have a complaint against the royal enflied showroom customer care support team, i had put my bike for an insurance claim due to a accident it was tata aig claim an when after the process i get a call from the insurance company telling that the policy of own damage is expired so the claim is rejected, an finally i ended up with paying 13, 618 finally when i went to collect the bike i spoke to the showroom manager an also the service manager who helped to find that the back office customer had informed the customer to renew the policy, but the call was not given to my dad regarding the renewal because my dads number was given an i got the new policy for just 2022 rupees, if it was informed i would have never ended paying 13, 618. So please look into it an give me a solution or either by refunding me.