Royal Enfield — Manufacturing fault in royal enfield 350

Address:Bathinda, Punjab, 151001
Website:www.ggsinternationalschool.org

Respected sir /madam

I am penning down this letter to complain you about your service and the gadgets. Actually i have purchased a bike on 17 april 2017 from your dealer baranala automobile ludhiana punjab. After 20 days of purchaging driving seat cover is in very bad condition. I complaint against this fault to krishna auto mobiles bathinda punjab. They took the snap of seat covers and send images to your re-claim department. But still no response. They talk to the your asm also but no output. I have spend a lot on this bike even i am a regular customer of this company. It does not suit with the repotation of your industry that customer are to face these types of things. It is my humble request to you to get it exchange otherwise i will be force to go to cunsumer court. I also spend 30, 000/- on assessery on this bike.
1. Attached driving seat snaps.
2. Bike invoice.
3. Registration copy
4. Insurance copy
5. Assessry bills

My contact no is [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
May 16, 2017
Updated by Shanker Goel
Respected sir /madam

I am penning down this letter to complain you about your service and the gadgets.Actually I have purchased a bike on 17 April 2017 from your dealer Baranala automobile Ludhiana PUNJAB. After 20 days of purchaging driving seat cover is in very bad condition. I complaint against this fault to Krishna Auto Mobiles Bathinda Punjab. They took the snap of seat covers and send images to your Re-claim department. But still no response. They talk to the your ASM also but no output. I have spend a lot on this bike even I am a regular customer of this company. it does not suit with the repotation of your industry that customer are to face these types of things. It is my humble request to you to get it exchange otherwise i will be force to go to cunsumer court. I also spend 30, 000/- on assessery on this bike.
1. attached driving seat snaps.
2. Bike Invoice.
3. Registration copy
4. Insurance copy
5. Assessry bills

My Contact No is [protected]

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information