Royal Enfield — negligence in service and professionalism

Address:

North 24 Parganas, West Bengal

I have a terrible experience from the service provided by kamarhati service center. I have changed some parts and thorough check up from the said service centre yesterday. Today in midway due to some electrical problems my bike stopped working and denied to start. I was compelled to go to a roadside repairing shop. There they found a cdi problem. Inspite of my reporting to bishnu oil company that there is
A knocking problem they didn't bother to pay attention and check. I have visited bishnu oil company on 16.08.19, 03.09.19 and 05.09.19 for regular service and other problems. The invoices are attached to this email. Due to there negligence i had to face this much of harassment. I had to push the bike for 1 km. I am fed up of your service and been compelled to move to consumer forum because after paying almost double for purchasing the bike and it's service in comparison to other brands why should i face this much of harassment. Today i could manage because my cousin is oc of police of howrah, where my bike stopped working. But i find absolute inefficiency from your service provider. My bike number is wb 16 at 0165, maroon bullet electra. I reside in dankuni of west bengal. I was tolerant and had patience but your lac of professionalism is compelling me to go for consumer forum. I am sorry i have no other way because patience has a limit.
Thanks
Supratik dam
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