Royal Enfield — non refund of booking amount by shahila expositions pvt ltd guwahati

Address:

Kamrup Metropolitan, Assam, 781020

Dear Sir/Madam

This is to inform you that I had booked a Thunderbird 350X whimsical white on 5th march 2018 vide
booking no BKNG[protected] at SHAHILA EXPOSITIONS PVT. LTD Guwahati Assam, I was been told the bike
will be delivered to me by fourty days from date of booking, subsequently on 3rd april 2018 someone(they
never mentioned their name while calling the customers) from the dealer call me up and told me that the
bike will be delivered to me by two to three days and I should apply for finance from my bank.So I
applied followed their advice and applied for the two wheeler loan which got approved from my bank and
the E delivery notice was delivered to the dealer immediately, From that day my problem got started as
my bank was asking me about the status of the bike.When I asked the dealer about the same they didn't
gave any positive answer about the same.As the E DELIVERY NOTICE has a self expiry of 10 days, today my
bank told me that my loan as been expired and i have to re initiate the same afresh which will take
more time and also they had send the same to the dealer that loan as been cancelled as the billing of
the bike was not done within stipulated time.So I went to the dealer today to investigate why they are
failing to deliver the bike I had booked, they didn't gave me any positive answer and also I found that
they had delivered the same model to some other person whereas when i had booked said model the dealer
told me that I was the first person from that dealer who had booked the thunderbird whimsical white
350x model and it will delivered to me much before the said TAT.So, I had cancelled the booking made my
me.
Hopefully you will understand my plight and do the needful to get the refund of the booking amount as I am yet to receive the same from the dealer.