Royal Enfield — not issuing the desired helmet.

Address:Chennai, Tamil Nadu, 600062

Dear sir/madam.. This is john moses p. Two days back i've purchased my latest brand new royal enfield from the chennai thirumullaivoyal dino motors showroom which is a authorised royal enfield outlet.. While displaying the model, they've said that they will be providing the vehicle color helmet which is a complementary product... Later they r refusing to give me that and just throwing away a normal low model helmet.. When i asked them, they r behaving rude and said i[censored] need u collect or else no helmet for u.. I've been a series hurt from that showroom. So i request you to pls take necessary action against the showroom and make me provide the desired helmet for that bike which i purchased..
Showroom details are listed below.

Dino motorcycles,
No 11, mth road (Opposite to stedeford hospital)
Thirumullaivoyal, chennai 600062

My details:
John moses p
Email: [protected]@gmail.com
Date of purchase : 26.9.2018
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information