Royal Enfield — royal enfield classic 350 silver problem scratch on it

Address:	Jaipur, Rajasthan
Website:	Royal Enfield customer care

Dear sir/ma'am
The next day after buy this bike next day when i cleaning bike i saw a capital r and scratch on the bottom of right side of engine on cromer cover and i got very disappointed for that. Than i complained about that to dealer. To change my cover it's not my fault to founding scratch on new bike or you think at that time should i wear sun glasses and check for scratches on whole bike at time of buying i thought it's whole new bike so as good nature of mine i don't search for any scratch and get my bike to home and next day at time of cleaning up i found that scratch when i told whole story to one of dealers boy he said our whole bike are coming to showroom from our service work shop behind the next road so it may be done by any co worker or technician..
And at last i understand this scratch on my bike is not in intenseliy it's part of intensely done because of a capital r scratched by a sharp pointed instrument.
I request you please see my this problem and short out as soon as possible.
Thanks
Prashant sini
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