Royal Enfield — vibration sound from the engine

This complaint is pertaining to my royal enfield lagoon blue motor cycle bearing reg no: kl o1 cf 6953. It was given for maintenance last month for the complaint that vibration sound is coming from the engine. It was kept in the service centre for a month and they told that the oil pump and right side engine cover is replaced with new one and the defect is rectified. The maintenance was done in the marikkar service centre, panavila, trivandrum. But unfortunately, the same sound is coming from the engine. The bike has run only 1550 kms and its really ridiculous that such issues are coming up for a brand new bike. It is requested to rectify the defect at the earliest, failing which i will be forced to initiate legal actions against you. My email id is [protected]@gmail.com and contact no: is [protected].
Expecting a swift reply at the earliest from your end.
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
Complaint comments 

Comments

Kal service karane ke baad problam suru hua
1. Battery automatically discharge
2. Starting problam
The service centre of ROYAL ENFIELD, SSS MOTORS NEAR T.Dasarahalli, Bangalore has no advisors available till 9.30am
I have been waiting since 8am till 9.30 and the service centre opens at 8am
But there are arent any mechanics or advisors available to take up the job
Around 6-7 riders/customers are waiting and no advisors have come to their work

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3454
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information