Royal Oak — FRAUD !! Table not assembled, and no one is coming. FRAUD!! | |||||
I had ordered a table from Royal Oak (Marathalli Branch, beside Marathalli bridge). They said that it will be delivered by 14th of this month. This got delayed, without any information to us. On 19th of the month, I went to the store to ask for the status. they said that it will be delivered the next day. Next day I call them, They again say, that It will be delivered the next day. Yesterday, they dump the blocks at my home. Again no information. I call them and they say that the assembler will come the next day. Don't you have enough funds to even place phone calls? First, They never said that delivery and assemble will be on different days. On my repeated phone calls did I come to know about this (and not just in one phone call). The assembler person was supposed to come today. Again, no information from their side. The delivery was delayed by 6 days (without information). When will the assembler come? Also, Please pick up my phone calls. Yesterday, I called from my regular number. No one picked up. I changed the number, and they picked up. THESE PEOPLE ARE FRAUD. THEY ARE NOT EVEN TELLING ME ABOUT THE REFUND PROCESS. I am ready to dump this at their store. They don't even have to come to my place. BUT, TELL ME THE REFUND PROCESS!! Was this information helpful? | |||||
RoyalOak Furniture customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
So, they came and assembled it yesterday. The table is broken!! FML!!
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's reply, Sep 4, 2021
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