Royal Oak — refund | |||||
Hi, I purchased a product from RoyalOak website royaloakindia.com on August 22, 2018 and it was supposed to deliver in 10 Business days but it was not delivered until September 10th 2018. Even after multiple calls they were not able to deliver the product. Finally I opted for refund on September 12th and they said amount will be credited back in 6-8 days. Even after 25+ days (October 9th) amount was not credited and everytime someone from the customer care says it will be credited tomorrow. Even after the multiple calls no one called me back and I had to call every day to check the status. As these guys are literally holding my money close to two months and giving false promises I would like to take this case legally to not to repeat this with other customers. As I am from Hyderabad and issue with Bangalore Royal oak can I file a case in Hyderabad and proceed? Was this information helpful? | |||||
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RoyalOak Furniture customer support has been notified about the posted complaint. | |||||
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+91 88 8079 8811
+91 80 6454 1032
6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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