[Resolved]  Royal Oak — Sofa order no. SQ[protected]

I bought a sofa order no. SQ[protected] from Royal Oak Kukatpally Hyderabad. The sofa had a defect and the same was addressed several times to the service dept to fix the issue. On my several reminders no proper response on this. I requested Mr. Nayeem and Jagdeesh who are looking into this case to whom I sent the video and pictures of the sofa. The service is pathetic. I regret buying furniture from this store.