Claimed

Royal Resorts Complaints & Reviews

3.3
Updated: Mar 20, 2022
Complaints 26
Resolved
17
Unresolved
9
Contacts

File a complaint to Royal Resorts

Having problems with Royal Resorts?

File a complaint and get it resolved by Royal Resorts customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Royal Resorts reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SHARMARAH
from Delhi, Delhi
Jul 27, 2010
Resolved
Report
Copy
Resolved

Address: Goa

I wish to inform you all who are going to take the membership of Royal Goan :-

PLEASE NOTE THAT ROYAL GOAN A CO. BASED IN GOA IS TOTALLY A DEFAULTER COMPANY WHO WILL OFFER YOU MEMBERSHIP OFFERS, RENTAL ENQUIRIES ETC.

THEY DO NOT OFFER AS SUCH. ONCE THEY WILL GET THE MONEY AGAINST THE MEMBERSHIP, WILL NOT COME BACK WITH ANY OFFERS.

DO NOTE AND SAVE YOUR PRECIOUS MONEY.
Aug 13, 2020
Complaint marked as Resolved 
Please be aware that the company "Royal Goan PVT Ltd" ARE NOT THE SAME COMPANY AS the Karma Royal Group, (incorporating Royal Resorts, or Royal Goan Beach Club.

Unfortunately they have a similar name which has confused some of the members of the established company.

At the Karma Royal Group we are happy to discuss any issues or concerns that members may have with regards to their membership and we encourage you to contact us in these instances.

Please feel free to call the Odyssey office on +[protected]/01-09 or email me personally to [protected]@royalperspective.com

Regards

Susan
(Consultant with member services - Karma Royal Group - India)
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    merlinivon
    Jun 12, 2010
    Resolved
    Report
    Copy
    Resolved

    Address: Goa

    They lure you to purchase and even offer you some financial offers and then if you keep asking for 1 day they give you a lie that it is has a 21 day cool off period. But after you r a member they refuse to refund and deny the 21 day cool off period.

    MY ordeal put in a letter sent to ROYAL GOAN BEACH CLUB:
    As you are aware and i have had an entire conversation with you regarding the sales team and the offer put forth with us and the reason to take the offer.

    I will put this in writing hoping that no one ever as a customer to go through this.

    We were at calangute beach and we were asked to roll down our windows and offered a free gift and were asked to follow the 2 members from royal goan beach club all the way to the resort to collect the gifts.

    When we reached there we were asked if we had visa cards as there was a promotion on the visa card. So i said i did and was asked to show the card.

    Then we were informed that there is a promotion and its 17 years so the club is celebrating its , and we were asked if we would like to spend some time to get the know about the presentation to which we agreed.

    Some time later we were assigned Suraj and he took us around and showed us the resort.

    After all of this we were lead and seated into a room in which suraj explained to us the offers and then another member joined us explaining even more further.

    now my idea of a holiday was only to travel only out of india which i kept repeating and suraj kept askign us to take the product he was selling.

    We asked him for another day to decide as we had other commitments and we could make a decision later , and ivon and me kept asking for just one more day , the offer was 4 lakhs + earlier and then he droped it to 2 lakhs we still said we kept askign him for another day and I was told that there is a finance scheme but i was also very insistent with suraj that i would not like to go with the finance scheme and i would like another day so that i could pay up the whole amount and i could make that decision the next day. He kept offering further discounts , i also told him that i would have to pay from my credit card which is something i do like like and he said that fine he will offer a further discount which agian we did say we need time Then he finally said that this has a 21 day cool period which was the reason we decided to take the membership.

    we got into the membership the very same day with a down payment of about Rs 23000. The administration manager also informed that if you feel you have been hit and all of this is too fast and you to cancell please to call. After a couple of days when we did realise that we coudl not go ahead with this we called were informed by the collections department specifically by you that there isnt such offer which was a shock as a customer.
    Aug 13, 2020
    Complaint marked as Resolved 
    The collections departments denies this and then refuse to refund also they send you emails insisting on continuing the membership and that it cannot be cancelled, so NOW not only they mislead they also do not refund and also insist you continue to pay the remainder of the amount of the membership, does this end or not...Dont we as consumers have and rights. We all need to file a complaint
    I went to Bali last month in February and like others we were also taken to this presentation whereby we were being told that bein a vacation member will save us lots. Suraj did the presentation and later his manager joined us. We were told that we will be getting lots of discounts via RCI and Ice. Coming back home in Australia when I calculated the value of holiday --- we paid $13, 000 to obtain membership than ongoing management fees of about $700 every 2nd year -- this will in return give you 13 weeks holiday. This comes to $1700 per week which is overpriced. I sent email immediately asking for refund of money paid and explaining the cost of the holiday. I got call from somone from Goa who asked me to try first and kept on insisting me to keep the membership. The more research I do on this the less value for money I see. For example RCI --- the hotels locations are way out. Ice the lisitng pricing is very low but when you actually go an d book the same the price almost tripples up for example advertised price 61 time of booking it is 224. Please advise how to get the refund and what we have to do
    It is very difficult to get your money back from these crooks as the Indian Courts are slow and lax.
    Also, even if you win the case, the compensation is meager. Hence it will be advisable to inform the world about these crooks.
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      gautam nadkarni
      from Surat, Gujarat
      May 1, 2010
      Resolved
      Report
      Copy
      Resolved

      Address: Goa

      Complainants :

      Mrs. Sneha Nadkarni & Mr. Gautam Nadkarni

      Opposite Parties :

      1) Prestige Holiday Resorts Pvt. Ltd.
      Care : The Royal Goan Beach Club,
      Hathi Mahal, Cavelossim,
      Salcette, Goa – 403 703.

      2) The Royal Goan Beach Club,
      Hathi Mahal, Cavelossim,
      Salcette, Goa – 403 703

      We filed a Consumer Complaint ( no MSDF/91/2004 dtd 10/03/04) at the Mumbai Suburban District Consumer Redressal Forum at Bandra, Mumbai. The Judgment for the same was delivered after nearly six years, on 05/01/10. The Order is quoted as

      ORDER

      (1) The Complaint is partly allowed

      (2) The Opposite Parties are directed to hold , in future,
      Annual General Meeting of the club as per the
      Constitution of the club and to provide the Complainants
      Copy of the Annual Audited Accounts of the club

      (3) The Opposite parties shall restore the Constitution of the
      Club, if there has been Unilateral amendment to the same unless
      Amendment is effected on following due produce as above.

      (4) In view of partial success of the both parties, no order as to cost.

      (5) Copies of this order be furnished to both the parties.


      Sd/- Sd/-
      (V. G. Joshi) (J.L.Deshpande)
      MEMBER PRESIDENT



      HENCE MEMBERS! DEMAND FOR ANNUAL GENERAL MEETINGS AND AUDITED ACCOUNTS STATEMENT!
      Aug 13, 2020
      Complaint marked as Resolved 

      Prestige Holiday Resorts Pvt. Ltd. — Court Order to hold Annual General Meeting

      Complainants :

      Mrs. Sneha Nadkarni & Mr. Gautam Nadkarni

      Opposite Parties :

      1) Prestige Holiday Resorts Pvt. Ltd.
      Care : The Royal Goan Beach Club,
      Hathi Mahal, Cavelossim,
      Salcette, Goa – 403 703.

      2) The Royal Goan Beach Club,
      Hathi Mahal, Cavelossim,
      Salcette, Goa – 403 703

      We filed a Consumer Complaint ( no MSDF/91/2004 dtd 10/03/04) at the Mumbai Suburban District Consumer Redressal Forum at Bandra, Mumbai. The Judgment for the same was delivered after nearly six years, on 05/01/10. The Order is quoted as

      ORDER

      (1) The Complaint is partly allowed

      (2) The Opposite Parties are directed to hold , in future,
      Annual General Meeting of the club as per the
      Constitution of the club and to provide the Complainants
      Copy of the Annual Audited Accounts of the club

      (3) The Opposite parties shall restore the Constitution of the
      Club, if there has been Unilateral amendment to the same unless
      Amendment is effected on following due produce as above.

      (4) In view of partial success of the both parties, no order as to cost.

      (5) Copies of this order be furnished to both the parties.


      Sd/- Sd/-
      (V. G. Joshi) (J.L.Deshpande)
      MEMBER PRESIDENT
      I AM ALSO ONE OF THE AGGRIEVED CUSTOMER OF RGBC - LET US FORM A GROUP OTHERWISE THEY WILL CONTINUE TO CHEAT PUBLIC - Ravi - Bangalore - [protected]
      yes please contact me, india [protected] /dubai[protected]
      Dear all,
      I also fell prey to RGBC Scam and have full and final payment of 1, 91, 000/ in April 2010. But now they are not giving booking for any resort even 6 months in advance. I want refund of all amount, are we going to do something. May we, we unite and follow the legal procedure. Let's discuss.


      Capt Shashi Kumar
      Navi Mumbai
      PH-[protected]
      Dear All,

      I became a member last year, I am fed up with them, they are charging huge maintainance fee, I have 198 unutilized points for this year, I asked them to sell them and pay themselves for the maintainance but they have refused to do so.

      I am not interested in continuing so, looking for ways to get rid of them.

      Ravi - Bangalore
      [protected]
      Dear Royal goan beach club Members,

      The royal goan beach club is covered under constitution. Each and every member has right to get minutes of Annual Body meeting and of course right to vote the Managing comitee.Members can also ask for list of other members and their contact details from the club administration.

      The club administration is bound to look into memebers griveance.

      The club has to give priority to its member in accomodation bookings. The booking system should be online so as to be more transparent.

      The club should not book more than 50% accomodation to non-members against payments.

      There should be atleast 50% members at any given time of the total occupancy.

      If the club is not able to provide this basic rerquirement they should immediately stop the process of making new members.

      and at last if club fails to fullfill above basic requirements it should refund all the money to the members with interest and should remove club from its name.


      Membar Secretary.
      The Royal Goan Beach Club.
      Please refer this article about mahindra holidays.
      http://maharashtratimes.indiatimes.com/articleshow/7790519.cms

      Consumer court has ordered them to refund the money. Hope we can do somthing similar for RGBC quickly.
      Dear Mrs. and Mr. Nadkarni,
      I have similar complaints and problems as you from this company and i am very worried about my membership as it has not been paid in full yet. I happened to read your blog online, so i thought i must take some guidance from you regarding continuation of my membership. if you could forward your mobile number on nikita.[protected]@gmail.com, i would appreciate it.
      thank you
      Nikita Dabhade
      I paid Rs 55350 to Royal. Than I have decided to discontinue.I want to get my money back.I don't have anything against Royal.But I am unable to pay rest of the membership.Please help.

      Kashinath Hegde
      [protected]@rediffmail.com
      [protected]
      Mr Kashinath Hegde has spoken to the Customer Service of Karma Royal Group since he posted his comment above.

      The matter was resolved with him satisfactorily and he will be removing this complaint soon. He has agreed to post a retraction if he cannot remove the original statement.

      As he is out of station he has stated this will be done next week.

      Any other questions or issues arising always feel free to contact the Member Services Department in the first instance, the Manager if not resolved quickly or refer to me at [protected]@royalperspective.com a a last resort.

      Regards

      S. U'Ren
      Sir,
      I would like to retract my complaint regarding refund of money paid by me for ownership of their holiday package. Now I have entered into a amicable settlement with the Karma Royal group and I have no more grouse against them. I request you to stop tracing my complaint with them.
      Regards
      Kashinath Hegde
      I WAS A ROYAL GOA'S MEMBER IN 1996 onwards and continued paying MAITAINANCE PER YEAR TILL 2006 ! Within that period i had utilized my holidays only once at goa for 4days .meanwhile that period only i had authorised them to rentout my WEEK to the needy as per their Suggestion so could recover some money for maintainance atleast! I am sure they must have rented my week and never paid me my money!
      I couldnot continue paying maitainance 2006 onwards due to my JOB !
      Recently i was on holidays in GOA for 3days two months back and to my Good or Bad luck got caught in their TRAP again !
      I thought since i am a RETIRED from my JOB, lets activate my membership so can utilise Holidays ! They activated my membership but had to pay extra money and now agreed to pay in EMI s as per new contract, but now My membership No changed to Junior lot,
      CAN ANYONE PLEASE GUIDE ME IF I HAVE DONE THE RIGHT THING OR NOT?
      Regards!
      Deepak Kamble [protected]
      [protected]@yahoo.com
      We are the current cheated persons by karma royal group (prestige holiday resort pvt. Limited) . and when we tried contacting them, they eventually stoped contacting us . Moreover when we tried sending a email to their representative " Ms MUMTAZ SHAIK and MR . NARENDRA " these people denied giving the necessary details for my 50000 RUPEE REFUND and their higher authority contacts . These people are a big defaulters . SO PLEASE TRY HELPING ME AS SOON AS POSSIBLE WHO EVER IS OUT THEIR, SO THAT I CAN SUE THEIR UP .

      Regards - SUSHMA SHARMA
      Ph- [protected]
      BANGALORE
      I visited RGBC Hathi Mahal recently. This booking I got first time to utilize since 1996. Most of the times it was not available suitable to my vacation plans. The resort is really in a good shape considering the increasingly high management charges paid by us since last so many years.
      I also visited one marketing session in Mumbai arranged by Karma for explaining a new product where the deposited amount will be returned with interest (after 15 years) with proper bonds, legal formalities etc. They also told us that if someone buy this new scheme, they will buy-back our existing membership for approx. 5 Lac. In this new product no annual management charges to be paid but the lump sum one time investment is very high ( between 20 Lac to 30 Lac).
      In same session, I could find another option / information which might be useful for some o[censored]s which are financially affected. They mentioned that we can discontinue paying the mgmt. charges ( which is approx. 35000 as of 2018) but membership will be “suspended” and whenever in future ( say after 5 years) we want to again start using this membership, we can pay 2 years mgmt. charge as penalty and the membership can be restarted. This feature might be useful to “founder members” who are promised to get the money back after 99 years period or if the RGBC is dissolved/sold etc. This way the legal heirs of the member can recover some money in the future.
      If many eligible members take such a step, RGBC will definitely wake-up and find some amicable solution which could be a win-win situation for all stakeholders.
      Helpful
      Found this helpful?
      14 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sarfaraz Sheikh
        from Chennai, Tamil Nadu
        Nov 9, 2009
        Resolved
        Report
        Copy
        Resolved

        I registered with Royal Goan Holiday Resort Pvt Ltd in October 2009 for renting out my Holidays. I got a call from their Sales Team (Person name: Neha) asking if me I am ready to rent out my Country Club Holidays for INR 50000. I was told that they would courier me the draft the day I make their payment/register for their services amounting INR 13,332. But, after registering/payment I did not get a single call from their side regarding the payment that I was supposed to recieve till date.

        The Worst thing is earlier I used to recieve 3-4 calls a day requesting me to get registered, but NOW they dont have the coutesy to make a single call. They are not responding to my calls/emails.

        I am really disppointed with their services and their attitude.

        Sarfaraz.
        Aug 14, 2020
        Complaint marked as Resolved 
        I registered with Royal Goan Holiday Resort Pvt Ltd in November 2009 for renting out my Holidays. I got a call from their Sales Team (Person name: Sujata) asking if me I am ready to rent out my Country Club Holidays for INR 50000. I was told that they would courier me the draft the day I make their payment/register for their services amounting INR 13, 332, but I paid Rs 3000 as per her instruction, But, after registering/payment I did not get a single call from their side regarding the payment that I was supposed to recieve till date.

        The Worst thing is earlier I used to recieve 3-4 calls a day requesting me to get registered, but NOW they dont have the coutesy to make a single call. They are not responding to my calls/emails.

        I am really disppointed with their services and their attitude.
        hello sir/mam,
        i m a member of royal resorts and mr reddy gave very false commitments in favour of royal wen my family 1st visited your resorts in march 2008...den he took us for prsentations.. he convinced us for the membership and den he tols us u can book any resort 45 days in advance and now i want my family to go one week holiday and royal did not booked my destination and not even bothered to call me or reply to my mails...mr roy is following my case and now i dont want ROYALS MEMBERSHIP AND PLS REFUND MY MEMBERSHIP AMOUNT WITH 1 YEAR INTEREST...
        HOPE ROYAL WILL COOPERATE WITH ME SO THAT I CAN ENJOY WITH MY FAMILY IN FUTURE...
        WAITING FOR EARLY ACTION BY ROYAL...
        THANKING YOU...
        REGARDS
        VIKAS BUDHIRAJA
        Dear Sir

        I agree with Mr. Sarfaraaz 110% as I sail in the same boat except for the fact that I was called by Ms. Tanya on 4th December 2009, and I registered myself on the 5th December, also I was promised two Draft, viz. for Rs. 60000/- immediatedly and Rs. 90000/- at the later stage. when asked how they could afford it, she replied that the Goa festival is going on which would last upto February 2010 and there are expecting lots of tourist who would be vising Goa and who are willing to pay Rs. 18000/ onwards perday. and as we are owners, we would be sharing the sum accordingly.
        Despite my regular communication by way of phone calls and mail they have given a blind eye/ deaf ear to my plea. I even asked them whether I was taken for a ride or cheated they assured me that I was not also they asked me to be rest assured that they would comply with their committments shortly.
        Please look into the matter and guide us.
        Regards

        Rajan R Sawant.
        Even I got a call today from Deepa & Sandra saying that you have a credit of 3 weeks in country club membership which is not used which is correct. So, they will rent out my one week of country club holiday to a international clint for Rs. 50K. all I need to do is sign up for their lifetime membership for Rs. 13332/-.

        Someone from Country club is also feeding them with information. Thanks to you all for posting that I was saved and did not give them any money after reading the above. I almost made up my mind to sign up.


        Regards,

        Vishal Madan
        as per sarfraz is saying, he is cent percent correct cause i have also been promised to get rental payment against my lifetime membership of country club which has not been paid till the date from goan holidays resort pvt.ltd.No one is there to attend my call, now it feels like i have been cheated.im plannig now for registering a case in consumer court.
        I also got same call to register for holiday rent. but i haven't pay them because of your feedback.They are fraud.
        I am also getting similar calls from Royal Goan Resorts from last one week. Thanks for your feedback, it will save lot of country clum members from fraud. I thinks Country Clum management must give a public notice in news papers and communicate each member about the truth.
        Even I got a call yesterday from Deepa saying that you have a credit of 3 weeks in country club membership which is not used which is correct. So, they will rent out my one week of country club holiday to a international clint for Rs. 50, 000. all I need to do is sign up for their lifetime membership for Rs. 13332/-.

        Thanks for posting complaint.
        I have been receiving calls from Royal Goan by Miss Deepa, Tanya and Amanda regarding renting my country club membership and they say that they would courier me a draft of Rs. 80, 000 but I have to intially deposit Rs. 13327 to become their member, later when I enquired a lot they say even if i deposit Rs. 8000 I could become their lifetime member. They have been calling be 4-5 times daily for the pat 4 days and thaks to you all guys and the net that I read this and I have been saved...
        Thanks a million...
        Vishal
        I have been receiving phone calls from one Miss Sandra who calls herself as telemarketing personnel of Royal Goan Holiday Resort Pvt Ltd, Calangut, Goa promissing me Rs 70, 000 for my timeshare week. When I asked for more clarifications, another lady, Tanya D'Souza promptly called me to say that she is due to receive some western guests in this weekend who badly needed a weeks holiday in Manali.They even sent me an email, purporting to have attached the holiday booking forms requiring my signature.

        Two bank account numbers one in HDFC bank, Calangut A/C No. [protected] and another in Bank of Baroda, Calangut A/C No. [protected] were given asking me to deposit Rs 13.332/- being the one time registration charges by tomorrow and fax the booking forms. They said that as soon as they receive the forms and the credit of the registration money in their account, they will send me the draft for Rs 70, 000/-.

        From their sweet talk and the kind o[censored]rgency they showed for registration money, I got suspecious and checked in Google. To my surprise, I have noticed a number of complaints here about this company and the so called staff. Google has saved me of my Rs 13, 332/-. If I had not seen these complaints against Royal Goan Holiday Resort Pvt Ltd, I would have been another victim. I wonder if anyone can do something to punish such firms and save people like me from being cheated. Thanks a lot for sharing valuable information.
        I had received several phone calls during the time of Diwali last year i.e.2009 from Ms Tanya D'Souza who calls herself as telemarketing personnel of Royal Goan Holiday Resort Pvt Ltd, Calangut, Goa, promissing me Rs 80, 000 for my timeshare week. When I asked for more clarifications, Tanya D'Souza promptly called me to say that she is due to receive some foreign guests during Diwali weekend who badly needed a weeks holiday in Avalon.Mussoorie.

        She told me to deposit the money in some bank accounts for which I agreed upon and deposited the amount of Rs. 5000 for lifetime membership (after negotiation with them which was Rs. 13332/- earlier quoted by them).They said that as soon as they receive the forms and the credit of the registration money in their account, they will send me the draft for Rs 80, 000/-.

        Till date they have only sent me lifetime membership certificate, which has no use for me. I have neither received any money which I was supposed to receive against renting out my accommodation nor any communication both e-mail and phone. Whenever I try to phone them I listen a pre-recorded voice message saying "Thankyou for calling Royal Goan Holidays Resort Pvt. Ltd, all our customer's executive are busy right now but if you leave your message, we w'll shortly get back to you now". They have played a fraud not only with me but others sufferers also. This matter should be brought to the notice of higher authorities so that stern punitive action can be taken against them. Persons like Ms. Tanya etc. should be brought under the scanner and the Resort owners should be punished for propagating false information by playing with the emotions of customers.

        Naveen Kumar, Delhi
        Congratulations for joining ROYAL GOONS BREACH CLUB!!!

        Gautam Nadkarni
        Hey Guys
        I am getting calls for the past 2 weeks from this Company, they even came down to Rs.2000 as part payment.Google saved me
        I am pasteing a copy of the mail they sent me
        Dear sir
        As per the telephonic conversation had with you, you have to pay rs 2000/- as a part payment for lifetime membership of 13332/- in our company and the remaining balance u can pay later. we will provide you a rental services for sterling resorts. This will be only one time payment for lifetime membership and you don’t have to pay anything in future. There will be no annual renewal fees .Once we receive your membership fees along with application form duly filled and signed by you we will send all your required documents as soon as possible. Please find the attached application form.
        The Main Benefits of the Holiday Club for owners are as follows:

        Rental of your Accommodation to other Non Owner Members

        Unlimited Quality Holiday Accommodation in future

        Huge Savings on bookings

        Wide choice of Resorts

        No Yearly Renewal Fees for Owners

        To register:

        Please fill out registration form (in block capitals) - Sign and date the forms. Pay directly the membership fees of Rs 13332/ in favour of Royal Goan Holiday Resort Pvt Ltd into our HDFC Bank account at Calangute Goa account number [protected] or our Bank of Baroda account also at Calangute Goa account number [protected] and scan me the bank pay receipt along with the application form on the same or fax me on [protected].And send me the original forms by courier. U can contact me on[protected]/53.
        Kindly do the needful as earliest
        Thanking you
        amanda
        i got a similar call from a person called alina, she told me i would recieve rs 80000
        for my week at country club
        the money would be sent immediately as soon as i became a member
        after receivint the money every time someone else comes on the line with some excuse

        people like us who are cheated by these cheats should get together ant teach these people a lesson
        pls get in tch with me at [protected]@hotmail.com
        Hi All,
        When I got a call from them, immediately I had searched in Google and send consumercomplaints page(this page) link to their given e-mail id. Till date I didn't receive any call from them. Thanks consumercomplaints.in!!
        Regards,
        Pankaj
        I agree with forum 110% as I sail in the same boat except for the fact that I was called by Ms. Sandra on 10th June 2010,

        I have been receiving phone calls from one Miss Sandra who calls herself as telemarketing personnel of Royal Goan Holiday Resort Pvt Ltd, Calangut, Goa promissing me Rs 70, 000 for my timeshare week. When I asked for more clarifications, another lady, Natasha promptly called me to say that she is due to receive some western guests in this weekend who badly needed a weeks holiday in Goa.They even sent me an email & FAX, purporting to have attached the holiday booking forms requiring my signature.

        Two bank account numbers one in HDFC bank, Calangut A/C No. [protected] and another in Bank of Baroda, Calangut A/C No. [protected] were given asking me to deposit Rs 13.332/- being the one time registration charges by tomorrow and fax the booking forms. They said that as soon as they receive the forms and the credit of the registration money in their account, they will send me the draft for Rs 70, 000/-.

        The kind o[censored]rgency they showed for registration money, I got suspecious and checked in Google. To my surprise, I have noticed a number of complaints here about this company and the so called staff. Google has saved me of my Rs 13, 332/-. If I had not seen these complaints against Royal Goan Holiday Resort Pvt Ltd, I would have been another victim. I wonder if anyone can do something to punish such firms and save people like me from being cheated.

        can we put them behind the bars or not if any body have a clue let me know the procedure...
        I ahve already paid 35K and also signed a bond for 1.65 L.What should we do now...
        but have anybody thought how they have got all of our informations? I am also receiving the same phone calls and email but how is it possible they are using valid email IDs and letter heads for this? Why aren't we taking some stiff action on this? Can't we lodge a complaint against this?
        I totally agree with all the complaints against this Royal Goan holiday resort, because I too have been cheated by these people. Please count me in if any legal action has to be initiated against them.
        - Sanjay Malwe.
        Yes it is. Royal Goan is totally and fraud company. The same thing happens to me when I got registered.

        I DO SUGGEST OTHERS NOT TO TAKE ROYAL GOAN MEMBERSHIP.
        ROYAL GOAN : A COMPANY FOOL OF FRAUD MANAGEMENT. JUST LOOTING OTHERS BY GIVING THERE FAKE AND BASELESS MEMBERSHIP OFFER.

        BEWARE!!!

        DONT TAKE A CHANCE WITH ROYAL GOAN OTHERWISE YOU WILL LOOSE YOUR MONEY.
        THANKS ALL TO POST SUCH INCIDENT ON INTERNET I WAS JUST ABOUT TO MAKE PAYMENT

        AS OF TODAYS DATE 06-AUG-2010 I AM GETTING THE SIMILAR CALLS FROM [protected], [protected], [protected] FROM tanuja
        thanx a lot all o[censored]

        since last 3 days i m receivg calls from alina almost 3 times per day.
        thanx 2 my husband who searched in google n got all of yr views abt it.thanx all o[censored] for savg my money
        Dear All
        To all those who have been duped by the Royal Goan Holiday Resort Pvt Ltd I would urge you guys to put a complaint on the below mentioned website. These people are really very good, I am talking about them from my personal experience with them.They helped me fight a case with a International corporate - Nokia.I am hopefull and quite sure they can help you recover your hard earned money.

        http://www.icrpc.org/index.htm

        I would also like to thank you all from saving me before getting duped by Royal Goan Holiday Resort Pvt Ltd.
        Thanks Once again
        Tarun
        [protected]@sancharnet.in

        Ask for Sandesh Chodankar (P.I.) ( Panjim Police Station In Charge )

        For effective action.
        Same here.Again the lady in question is Amanda.Thanks that I got suspicious and checked into Google.Thanks all u guys for sharing this info.The modus operandi is same in all cases and we are just acting as educated dumbos.
        We should come forward and take legal action against such firms.
        On enquiry with Country Club, they say that the information is readily available with agents.
        Brgds
        Pankaj
        "On enquiry with Country Club, they say that the information is readily available with agents"
        NOT TRUE...
        I HEARD A MARKETING EXECUTIVE FROM COUNTRY CLUB SELLS ALL THESE NAMES PHONE NUMBERS AND ADDRESSES TO THESE FRAUD PEOPLE FOR LARGE AMOUNTS OF MONEY.
        I ALSO FOUND OUT OF SOME GOA C.I.D OFFICER OCCASIONALLY INVESTIGATING THIS MODUS OPERANDI BUT HE MUST BE TOO BUSY WITH BIGGER OPERATIONS AND MAY HAVE OVERLOOKED THIS, I AM TRYING TO FIND HIS NAME.
        I WILL POST IT AS AND WHEN I FIND OUT WHO IT IS.
        International Consumer Rights Protection Council (ICRPC)


        Home Contents About Us Contact Us Membership Success Stories

        BE AN AWARE CONSUMER ALWAYS ASK FOR CASH-MEMO AND STAMPED WARANTEE CARD
        Consumer Court help and guidance to the needy

        Fearless action against corruption

        Click here for the CONTENTS of this website



        Arun Saxena

        President


        International Consumer Rights Protection Council is a registered NGO that helps and guides grieved consumers to handle their consumer complaint.

        We have also been reported by the world's most reputed FORBES (usa) magazine in their issue dated July 4, 2005 volume 8, number 12, page 24 and 25. We do not beg for donations, do not advertise on our website, and do not beg for money from Indian government and elsewhere. We have devoted 15 years of fearless service to the grieved consumers without begging for donations or free money.

        First know the procedure for filing complaint with ICRPC by sending a request mail to [protected]@consumergrievance.com You will receive the procedure within 2 minutes. You can also get procedure by sending SMS to +91-[protected]. Please do not telephone us to know the procedure or to tell us your complaint, and please do not visit us without appointment.

        . You may be located in any part of the world. You will be able to get our services at your desktop without running around places. We can help you by first trying out of court settlement with the defaulter. If not settled, we will then help you to get justice through consumer court. No need to hire a lawyer, as you will be guided to handle your consumer court case on your own.

        Address of Consumer Courts, Right to Information Act, Lok Adalat, Ombudsman, MRTPC and other channels of action against various defects are included in this website for FREE.

        We pity those who copy contents from our website thinking that they can do side business, but all have failed, as consumer protection is not a business, it is a full time service to mankind with hardly any monitory returns against risking one's life when fighting the corrupt and powerful. One has to be fearless and passionate about this work as we are.



        READ OUR SUCCESS STORIES, YOUR CASE MAY BE SIMILAR



        YOUR E-MAIL WILL BE REJECTED AND DELETED IF IT HAS ATTACHMENT



        [protected][protected][protected][protected]




        [protected][protected][protected][protected]


        Enter your query to search this website
        Members log-in

        Members can upload / update their data for our easy reference.

        Register here
        Login Name:


        Password:






        [protected][protected][protected][protected]

        Click here for the CONTENTS of this website

        ADDRESS OF

        CONSUMER COURTS
        HOW TO GET INFORMATION FROM CONSUMER COURT UNDER RTI WHAT TO DO IF ASKED TO PAY HIGHER THAN MRP
        COMPLAINT AGAINST CORRUPT GOVT. OFFICER / POLICE

        COURT FEE
        YOUR CONSUMER RIGHTS
        COMPLAINT AGAINST GOVERNMENT OFFICER
        WHAT TO DO IF HARASSED BY RECOVERY AGENTS

        PROCEDURE FOR FILING COMPLAINT TIME LIMIT FOR FILING CASE IN CONSUMER COURT GRIEVANCES IN CENTRAL GOVERNMENT MINISTRIES/DEPARTMENTS HUMAN RIGHTS COMMISSION

        [protected][protected][protected][protected]
        We are fishing for information

        Tell us about your experience in consumer court. Just fill-in a simple form to help us find out how useful are the consumer court's in India. Whether consumer's are getting proper justice, or their cases are just being dismissed on flimsy grounds. CLICK HERE
        Share your experiences with others

        We have formed an online discussion group. You can post your experiences, queries, important information, or just browse through other members postings. To join this group CLICK HERE


        Click here for the CONTENTS of this website


        [protected][protected][protected][protected]

        CAREFUL WHEN DEALING WITH THESE COMPANIES / PRODUCTS

        (List of companies, products, and services against which we receive frequent complaints)

        BEWARE OF ICICI BANK: HIGHEST NUMBER OF COMPLAINTS ARE AGAINST THIS BANK

        This bank is the biggest defaulter, biggest cheater, and operates with no business ethics. Thousands of cases are filed against them in various consumer courts across the country. Never give them blank application forms with your signature if you are availing loan, credit card facility, or opening any account with them. They promise different terms verbally and then they will fill different terms in the blank form containing your signature. After this they will force you to agree to their terms of higher interest rates and tenure as you have already signed those blank papers. Never give them undated signed blank cheques. They will misuse the same, put different dates, and you will end up running to consumer courts as thousands of sufferers are already doing so. There have been cases where they had deposited loam cheque and withdrawn the loan money from consumer's account using his signed blank cheques. They have even issued new credit cards and account statements to dead persons!!

        IF YOU WANT PEACE OF MIND BE CAREFUL WHEN YOU DEAL WITH ICICI BANK



        Keep credit card, loan, salary, and savings accounts in different banks so that the bank does not withdraw money from one account to pay for another account if you suffer from fraud in one account.


        [protected][protected][protected][protected]

        ALERT: RAILWAY PANTRY SERVICES CHARGING EXORBITANT RATES

        ICRPC has caught many contractors for charging more than prescribed rates. Please be alert. Ask for bill and immediately complain to the concerned authorities. We have noticed that this corruption is very pertinent in almost all trains. Even passengers are to be blamed partly as they do not ask for menu card and the cash memo.

        The highest cheating goes on in vegetarian meal in Thali that costs Rs. 22 and is charged around Rs. 40 from passengers. The vegetarian meal in casserole costs Rs.30 (with 300ml mineral water) but it is charged Rs. 45 from innocent passengers. The full list of items with costs is given HERE.


        [protected][protected][protected][protected]

        ALERT: BEWARE OF TRANSPORTERS WHO STEAL AND DAMAGE GOODS

        There is sudden increase in complaints against transporters who transport goods to and from Hyderabad, Bangalore, Chennai, Pune and Mumbai (all IT Hubs). The transporters promise exclusive truck while they send goods in shared trucks. They ask extra money for insurance but the goods are not insured. Never give advance, as they extort more money and threaten not to deliver the goods. In few cases the goods never reached their destination, and the office of transporter vanished with the goods. It is risky to deal with these transporters:

        GATI Home Packers and Movers stole all the goods and their truck never reached its destination (As complained by Mrs. Ranwas [protected]) Delhi Packers and Movers, Sahara International Packers and Movers, D2D Express Cargo, Trans Relocation packers and Movers, Aryan Logistics packers and movers, Agarwal Packers, DRS Logistics, AM packers and movers, Rock Express, Balaji Transport, Goel packers and Movers, and many more...


        [protected][protected][protected][protected]

        ALERT: BEWARE OF INSURANCE COMPANIES

        New India Insurance Company Ltd, ICICI Lombard, TATA AIG, and National Insurance Co. Ltd. are the leading cheaters in the insurance market who reject the policies for some reason or other, most favorite being pre-existing disease clause.

        Keep away from these insurance companies if you want peace of mind, else you will end up spending huge amounts in follow ups and waste a lot of your time in court. It is better to remain without insurance rather than dealing with such irresponsible companies.


        [protected][protected][protected][protected]

        ALERT: BEWARE OF CREDIT CARD FRAUDS

        ICICI bank, HDFC bank, and SBI bank credit cards are the most risky as major of the complaints are against these banks. HDFC bank sends goondas who will use abusive language with an effort to extort money from you. Immediately report to the nearest police station against such goondaism. RBI remains a silent, innocent, and foolish spectator, as if it does not know anything.


        [protected][protected][protected][protected]

        ALERT: BEWARE OF THE COUNTRY CLUB, BANGALORE

        Their representative will visit your house for life membership and free land in coconut grove. Neither you will get the land nor your money back. The membership is useless as you will end up paying more and more under undisclosed heads. Fraud targeted in Bangalore and Hyderabad. We have written to police commissioner but no action has been taken by police as they are hand in glove. Many cases have been filed in consumer courts against this company. Few of ICRPC members have already received order from the court for refund of their money from the Country Club. This company is regularly advertising in the Times of India and some TV channels, and now started cheating people in Dubai also. CLICK HERE for more information.


        [protected][protected][protected][protected]

        ALERT: BEWARE OF HIGHLAND HOLIDAY HOME

        This cheater will try to telephone you that you have won a prize, and collect it after attending a seminar. He will say that the group is promoted by Bajaj company, and force you to take membership in timeshare scheme during the seminar. The company will even send his staff to your house if you did not carry your credit card to the seminar. Once they get your credit card details, they will drain your money to the maximum limit. Read what the original Bajaj company has to say against Highland Holiday Home

        http://www.bajajauto.com/1024/press/feb_notice2007.asp

        Talk to the people who got cheated: Mr. Arun Kumar K. (Tel. No. [protected]), Mrs. Krishnaveni Rajagopal (Tel. No. [protected]), Mr. Sowmya S. H. of Bangalore (Tel. No. [protected]), Mr. Rajesh Goyal of Mumbai (Tel. No. [protected]), Mrs. Veena Sharma of Mumbai (Tel. No.[protected], Mr. Vilas Rakhamaji Ilve (Tel. No.[protected], Mr. Rajkumar K. Thawani (Tel. No.[protected]


        [protected][protected][protected][protected]

        ALERT: BEWARE OF THE GOLD QUEST & QUESTNET, CHENNAI

        This cheater will try to sell you gold coin which will never ever reach you. Mr. Mr. Bal Mukund Patel of Allahabad (Tel. No.[protected] and Mr. Santanu Barkakti of Kolkata (Tel: [protected]) had very bad experience with this company. Read these press reports for details: http://www.thehindu.com/2008/05/25/stories/[protected].htm http://www.thehindu.com/2008/06/07/stories/[protected].htm


        [protected][protected][protected][protected]



        ICICI, HDFC, SBI, ABN AMRO CREDIT CARDS & LOANS ARE HARASSMENTS & FULL OF PROBLEMS

        NOKIA DUMPING DEFECTIVE HANDSETS & BATTERIES IN THIS COUNTRY

        RAJ TRAVELS AND TOURS, MUMBAI, GIVES FAKE PROMISES

        AIR DECCAN: WILL CANCEL YOUR CONFIRMED TICKETS, CANCEL FLIGHTS, LOSE BAGGAGE

        KENYA STAR TEA: WILL COLLECT MONEY FOR DEALERSHIP

        TATA INDICOM: SERVICES PATHETIC, WRONG BILLING

        HIGH ALERT: XANADU HOLIDAYS PVT.LTD, BANGALORE, PALACEGATE MARKETING P. LTD., COUNTRY CLUB, BANGALORE

        RECOVERY AGENTS: WILL THREATEN YOU ON BEHALF OF BANKS AND MISLEAD YOU SAYING THAT HIGH COURT HAS ISSUED ARREST WARRANT

        BIG RACKET: U. K. LOTTERY, NIGERIAN MAILS PROMISING DOLLARS, MILLIONAIRE WANTING TO DONATE MILLIONS

        PACKERS AND MOVERS: DOES NOT GIVE INSURANCE RECEIPT, DAMAGE GOODS, EXTORT MORE MONEY BEFORE UNLOADING.


        [protected][protected][protected][protected]

        [protected][protected][protected][protected]

        ARE U BEING HARASSED BY CONSUMER COURTS?

        WE ARE GATHERING INFORMATION ON CORRUPT JUDGES, REGISTRARS & CLERKS

        We have received many complaints from consumers that they are being harassed in the consumer courts when they go there to submit consumer complaint or attend hearings. They are not being served properly by the clerks, and the judges keep on giving hearing dates without arriving to judgment. These acts are contrary to the purpose of setting up of consumer courts that were basically meant to help the consumers. Please inform us if you have experienced or witnessed harassment or corruption. Inform us the exact time, date, and location of the incident in writing through duly signed letter. Your details will not be disclosed on this website, but you should be ready to co-operate when action against these people is initiated by nabbing them through proper channel.


        [protected][protected][protected][protected]


        [protected][protected][protected][protected]

        Are you the one among those who have been cheated at the market place and want to fight back to save your country from the corrupt people. Then join us now to get our support. Our team is waiting to welcome you to strengthen your hands.



        International Consumer Rights Protection Council (ICRPC)

        E-mail: [protected]@consumergrievance.com ( do not ask for procedure from this e-mail address)

        (NO ATTACHMENTS: Mails with attachment will be rejected and deleted by our system)

        SMS: +91 [protected] (to get procedure for filing complaint)









        Copyright © 2002. All rights reserved.

        International Consumer Rights Protection Council
        Yesterday I also received the same call from Sandra but thanks for google from saving me from this fraud. I request other user to please visit consumer complaint before taking decision
        Even I recieved the call from said club and the amount this lady has come down to was 3000 from 13000.She has sent me email regarding the payment details as well.
        All the things are just the same as other people have said here.Thanx to you people
        I have been saved from these cheaters.
        The lady who called me was pooja from mobile no.[protected] from goa.
        Please keep posting your complaints regarding such frauds.
        Shahid
        24jan2011
        hi this kulwant i agree with all you guys i also in the same boat.Royal Goan ...people used to call me everyday and i was also convinced by them.
        I also agree with the cheating complaints by Royal Holiday Resort, me too has been the victim in their hands.Please consider me also if any legal action is taken against them.
        thank you soooo much friends. Today I also recieved a call from some lady from Royal Goan holiday resort saying that they wanted to rent my Club Mahindra Holiday membership for 50k a week and wanted me to pay 13, 332Rs as their membership charges.

        As i have already lost 50k once before to a company like this, so this time i decided to verify it online before going any further and I landed on this website which confirmed me that these are also the same type of fraud's .

        Thank you soo much friends for saving my money.

        THANKS ALOT, AND BEWARE OF SUCH CHEATERS.
        Guys,
        Today i have also got about 5 to 6 call with same offer and sent me the mail as below ..

        ===================
        On Thu, Mar 24, 2011 at 1:32 PM, Royal Vacation Club <[protected]@royalgoan.com> wrote:

        Dear Sir

        As per the telephonic conversation had with you, you have to pay Rs13, 332/- for lifetime membership in our company where we will provide you a rental services for your Country Club resort and 2N/3D free stay. This will be only one time payment for lifetime membership and you don’t have to pay anything in future. There will be no annual renewal fees. Once we receive your membership fees along with application form duly filled and signed by you we will send all your required document as soon as possible. Please find the attached application form.

        The Main Benefits of the Vacation club for owners are as follows:
        Rental of your Accommodation to other Non Owner Members
        Unlimited Quality Holiday Accommodation in future
        Huge Savings on bookings
        Wide choice of Resorts
        No Yearly Renewal Fees for Owners

        To register:
        Please fill out registration form (in block capitals) - Sign and date the forms. Pay directly the membership fees of Rs 13332/ in favour of Royal Goan Holiday Resort Pvt Ltd into our HDFC Bank account at Calangute Goa account number [protected] or our Bank of Baroda account also at Calangute Goa account number [protected] and scan me the bank pay receipt along with the application form on the same or fax me on [protected].And send me the original forms by courier. U can contact me on[protected]/53.

        Kindly do the needful as earliest
        Thanking you
        Melissa
        ===============

        I suggest we should compalint aginst them in Counsumer court or register some FIR in Goa. if any one from Goa Can help and log complaint.

        Regards
        Yogesh
        same thing here please take any action i want my money back

        shriprasad [protected]
        i want to know if any of you have taken action against them. if yes then then please tell me. Also want to know if there were any results.



        thanks

        meenakshi
        I fully agree with all the complaints I see.
        I just now got a call from Royal Goan (Staff : Alisha, Ph. No.[protected] or 6512872)
        regarding the same cheat. Pay Rs 13332 for Royal club member and rent your Country club unused holidays for Rs.50000 to a USA client. They will send a draft and so on ...

        Thanks a lot. I am saved by all these complaints.
        Country club is the Biggest Cheat, followed by Royal Goan.
        I think all of those who got cheated should jointly file a case in consumer court and nail themonce and for all. One side we see people like Anna Hazare fighting against corruption. Other side we see no one to fight against such cheats.

        Vijayan
        I totally agree with all the complaints against this Royal Goan holiday resort, because I too have been cheated by these people. Please count me in if any legal action has to be initiated against them.


        -umesh kurhade-
        I too have got the call from Royal Goan Holiday Resort Pvt Ltd, saying that they will rent out My Country Club holidays. Thx for you guys for saving me from yet another blunder.
        And Thx to the person who created this site/platform to save people like us, but the time has came to stop these fooling activities by forcing Gov to take serious action against these fellows.
        This is a fraudulent company.. Please stay away. They harass you to get paid and after the payment is made they just dissapear.
        Helpful
        Found this helpful?
        40 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vish Rao
          Feb 6, 2009
          Resolved
          Report
          Copy
          Resolved

          Hello there,

          This is a complaint against this outfit called Royal Goan Beach which my father bought into years ago. He died back in 2005 and tried everything to get them to pay him back for the investment but it fell on deaf ears. He kept making maintainence payments for year until I took over from him in 2005. I have also been making payments and never ever used their facility. My mother has ownership of it and I am operating in her behalf. Now they have raised their maintenance fees again and at the same time cancelled a week of vacation I paid for last year because of some technicality. I want charges to be brought against this company and I want a part of my investment to be paid back. These people have been cheating countless people over the years.

          I would be more than willing to submit documents as proof of ownership.
          Aug 14, 2020
          Complaint marked as Resolved 
          They are the biggest cheats, , , they keep increasing the yearly MC charges without adding any value to their resort. I regret having bought the time share resort from them as they do not have a professional customer relationship attitude.
          Anyone considering buying into the royal goan need to be very carefull befor commencing with any contract with these people they will happily look you in the face and lie to you knowing once you have bought from them there is nothing you can do, some people who we met had bought a 25 year contract and tried to cancel a few days later were told they could not it seems there is no cooling off period or they were led to believe this
          We joined 6 years ago and the maintenance has doubled in the last 4 years, when you are shown a villa at the Haathi Mahal where we bought it was vastly different to the one we actually got when we booked our holiday nothing like what we were shown
          Now when you have bought your time share they ask you to upgraded to superior that costs a lot more money and is basically what you were shown when you buy the time share, a lot of people who arrived this year while we were there refused to stay in the villas they were allocated due to the standard of the dwellings
          Now this year they are trying to get even more money from members as weeks start saturday to saturday, some of the airlines have changed there days for flying meaning you arrive Goa on the sunday so now if you pay extra money again you can arrive on any day
          Every year you are harased by people wanting you to buy more time share or up grades, these villas should be upgraded on a regular basis with what they are charging for maintenance and to what you are shown when you buy, when you buy into royal goan be prepared to be harassed to part with more of your cash, when these people are trying to sell you more time share they are all smiles when they realise they are getting no more cash from you you may as well be one of the floor tiles You have to wonder if royal goan want people to cancel there membership so they can be sold all overagain becouse they are doing a really good job to put there members off
          There is a lot of places being built in Goa for the holiday makers and if you look round you will find you can purchase 3 weeks at some very nice places for what the royal goan are charging for 2 weeks time share
          IN THE STATE COMMISSION : DELHI

          (Constituted under Section 9 clause (b)of the Consumer Protection Act, 1986 )
          Date of Decision: 1st February 2006

          Appeal No.FA-1054/2005



          (Arising from the order dated[protected] passed by District Forum(North), Tis Hazari Courts, Delhi in Complaint Case No. 126/2004)





          M/s Life Time Holidays Pvt. Ltd. & Ors. Appellants.

          Windsor Place, Through

          S-347, Panchsheel Park, Mr. Swetank,

          Delhi. Advocate.


          Versus
          Shri Narender Jain & Anr. Respondents

          49-A, Rajpur Road,

          Delhi.





          CORAM :
          Justice J.D. Kapoor- President

          Mr. Mahesh Chandra- Member



          1. Whether reporters of local newspapers be allowed to see the judgment?

          2. To be referred to the Reporter or not?



          JUSTICE J.D. KAPOOR, PRESIDENT (ORAL)



          Authorised representative of the appellant offered the respondents life time membership on its resort known as ‘M/s Royal Goan Beach Club for occupancy of a week holidays in a year for life time against payment of Rs. 1, 65, 000/- out of which Rs. 25, 000/- was received in cash and remaining Rs. 1, 40, 000/- was required to be made in six equal monthly instalments. On account of failure of the appellant to make the resort ready for occupation as per agreement and inspite of having received the consideration amount of Rs. 1, 71, 923/-, the District Forum has vide its order dated[protected] given the following directions :-

          “1. OPs will refund the amount of Rs. 1, 71, 923/- paid to them by the complainants.

          2. OPs will pay Rs. 50, 000/- as compensation for causing harassment, mental torture, inconvenience, breach of agreed terms, misrepresentation and unfair trade practice and financial loss on account of paid amount for 9 long years.

          3. OPs will pay Rs. 2, 000/- as cost of litigation.”

          2. Though preliminary objections as to the complaint being barred by limitation and lack of territorial jurisdiction were taken before the District Forum but we have little to add what the District Forum has said while repelling these objections as these objections were well taken care of by the District Forum as the cause of action continued even at the time of filing the complaint.

          3. As according to the appellant the resort was very much ready in 1997 and it was on second thought that the respondent withdrew from the membership and asked for the refund of the amount paid by him appellant was not at all guilty for deficiency in service nor was it liable to refund the amounts. In support of this contention the Counsel for the appellant relied upon the Employer’s Registration Form (Exhibit ‘3’), particularly clause 6 thereof which reads as under:-

          “6. (a) Year of Registration of the factory/Establishment under the Factories Act/Shops and Establishment Act or any other Act (please give name of relevant Act) SHOPS & ESTABLISHMENT ACT.



          (b) Licence No. (Factory)/Certificate No. (Establishment) MARGAO/III7551.



          ( c ) The date of starting of the factory/Establishment FIRST SALE OF BUSINESS ON 11.1.1997.”



          4. The emphasis of the Counsel for the appellant is on sub-clause ( c ) pertaining to the date of starting of the factory/establishment which according to it was 11.1.97.

          5. We are afraid this contention does not hold water as the starting of construction of a factory/establishment cannot be by any stretch of imagination assumed as date of completion and therefore the finding of the District Forum on the score that the resort was not ready for occupation in the year 97 needs no interference. Any shortcoming, imperfection or fault in relation to manner of performances of the terms of contract amounts to deficiency in service and in such a case provider of service is to compensate the consumer as to the loss or injury suffered by him.

          6. In our view the amount of compensation awarded by the District Forum is on much higher side as in terms of section 14 of the Consumer Protection Act a consumer is entitled for an amount as compensation as to the loss or injury suffered by him due to the negligence or deficiency in service on the part of the opposite party.

          7. Taking over all view of the matter and retention of aforesaid amount of Rs. 1, 71, 923/- for few years by the appellant we deem that there is no need to issue notice to the respondent as in our view compensation of Rs. 20, 000/- besides cost of litigation of Rs. 2, 000/- would meet the ends of justice.

          8. Appeal is partly allowed and disposed off in aforesaid extent.

          9. A copy of this order as per the statutory requirements, be forwarded to the parties free of charge and also to the concerned District Forum and thereafter the file be consigned to Record Room.

          10. Announced on the 1st day of February 2006.





          (Justice J.D. Kapoor)

          President





          (Mahesh Chandra)

          Member

          jj
          Congratulations for joining ROYAL GOONS BREACH CLUB!!!

          Gautam Nadkarni
          Congratulations for joining ROYAL GOONS BREACH CLUB!!!

          Gautam Nadkarni
          i havent read it yet
          i want to apply for refund
          Helpful
          Found this helpful?
          7 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            C.SREEDHARAN
            from Hyderabad, Telangana
            May 7, 2008
            Resolved
            Report
            Copy
            Resolved

            See my letter below and see how they trapped us and collected money. They had not returned it yet although I wrote letter to the Director by registered post

            C.Sreedharan


            Ref: Purchase agreement no: RCI/280605/1614


            To

            The Director
            Royal International Holiday Club (India) Pvt. Ltd
            Goa-403731

            Dear Sir

            Sub: Application for cancellation of vacation ownership

            I want to bring to you the following information that I don’t want to continue with my above mentioned ownership and want return of money back as early as possible.

            I am not at all satisfied with your club due to following reasons.

            1. The management charges have increased to double within one and a half a year.
            2. Whatever promises were assured at the time of joining as not maintaining by your staff.

            • Your staff told us to pay only an amount of Rs. 1500 when we use a vacation owned by others. But to our surprise we were forced to pay utility charges @ Rs. 400/day while stay at Sterling Mussoorie.
            • Your staff assured to give vacation within a maximum time period of 48hrs. But your staff replied my mail dated only after 15 days and able to book vacation only after 2 months.
            • Your staff given confirmation of booking in June 2006, but later at last moment given a mail saying our booking is in July 2006 and asked sorry. I faced lots of problem in adjusting my leave, changing reservation for journey etc and thus lost money unnecessarily due to your staff’s mistake.
            • I am not getting any good response from your staff. They are now seems to be talking club rules only.


            So I want to withdraw my membership and refund of money. I am ready to have a mutual agreement with you in such a way that you may reduce the agreement period by say 5 to 6 years and should not charge any management charge from me in future.

            Your reply whether positive or negative is very much valuable to me. So please give your reply by phone/email or by letter at the earliest.


            Waiting for your reply and thanking you

            Yours faithfully



            C.SREEDHARAN
            Mobile : 91-[protected]
            Email: [protected]@ntpc.co.in
            C11/75, PTS, NTPC
            JYOTHINAGAR.P.O
            KARIMNAGAR DIST, AP, Pin-505215
            Aug 14, 2020
            Complaint marked as Resolved 
            the royal goan is managed by so many companies, now by Royal International Holiday Club (India) Pvt. Ltd. it seems that royal goan beach club will always be in loss and the management companies ( at least 5 of them ) will make huge profits.i asked the club to provide me the balance sheet as per their constitution but to my surprise, after providing 2 or 3 income/expenditure statement, they informed me that they have replaced the constitution.they are not supplying me the list of members as they say that it is an private club.in short you can form your own opinion on the club
            If there is anyone who can solve my problem, get in touch, coz u guys ARE SICK [protected]
            I agree that ther is no go for the member and he does not get value for money. Also the RGBC gives discounted accomodations to outsiders which are almost 1/3 of what maintainance they charge from the members.
            Members just have to pay without any extra benefits and keep losing huge money every year. All complaints fall on deaf ears and no recourse from the law too.
            Royal Goen Club is not reliable comapany.Customers should stay away from such cheating.They are not ready to refund our money inspite of verious request and letters sent to them.Not to take membership from the said comapny.
            I am a member of Royal Sterling membership in 2005. from this year onwards I am paying regularly the yearly management charges. 1st year I could able to use their services at HYD for 4 days (1st year membership they given the booking) From the year 2006, 07, 08 and 2009 I have made four requests for hotel bookings for my family and my kinds and once asked for alternative cities available, Every time I used to get the pleasing apologies mail stating accommodations are not available. So far they have not given any single bookings from 2006 onwards for me even though I have given 5 years of management charges + initial huge member ship fee. Finally I got frustrated and asked for the refund of my membership amount. They straight away rejected my request stating that no refund of membership. I strongly belief that they are doing business to get the membership huge money telling false assurance for 25 years of membership.
            Small write up on the money that you are going to spend for 25 years…
            Initial member ship fee Rs. 1, 00, 000 to 1, 50, 000
            25 years management average charges Approx. Rs 7000 * 25 = 1, 75, 000.(Every year they are increasing the management charges)

            Instead of spending money on these facilities, we can take the holidays on our own, with our own convenient time and with our own convenient locations for the amount that we are spending for the membership and other charges Without any obligations for begging them every year,

            I will not recommend to anyone to get in to the clutches of Royal.
            Congratulations for joining ROYAL GOONS BREACH CLUB!!!

            Gautam Nadkarni
            hi
            thanks for all of your emails i too paid the initial amount and then they refuse to cancell and refund now they demand for the rest of the amount. What can be doen to stop these fraudsters.
            let us all file a complaint and expose their games. that might deter them from such false practices
            [protected] /[protected]
            This company is a bloody fraud and a cheat who just demans annual charges and provided no service. Thier staff including their manager Jaysheel is clue less as how to handle customer. 0038562IVO was my membership number. I asked them for holidays so many time and they didnt entertained. And when I insisted they said it will take some more money as normal quota is full and it will cost me another 10, 000 bucks.

            I wish I had the time to take these fraudster to task. Every one of these in the company is a bloody cheat.
            i am member of royal goan beach club since 5 years i m happy .. i even got booking for 25th dec to 1 jan recently in 2010 in goa...
            i enjoyed
            all u people dont know how to use this holiday ownership... i have holidayed 4 countries through them. i enjoyed withj my family... my kids also enjoyed their holidays...
            u will be shocked that i have rented my holidays for 7 days n i got 87, 000.
            i am enjoyed my holidays...
            bravo royals...
            Please refer this article about mahindra holidays.
            http://maharashtratimes.indiatimes.com/articleshow/7790519.cms

            Consumer court has ordered them to refund the money. Hope we can do somthing similar for RGBC quickly.
            @purushottam,
            yes please! get these crooks with a PIL or sue them for such criminal activity. the internet forms are full of abuses by RGBC!
            Even i am got cheated how can we come out from this? please advice
            I visited RGBC Hathi Mahal recently. This booking I got first time to utilize since 1996. Most of the times it was not available suitable to my vacation plans. The resort is really in a good shape considering the increasingly high management charges paid by us since last so many years.
            I also visited one marketing session in Mumbai arranged by Karma for explaining a new product where the deposited amount will be returned with interest (after 15 years) with proper bonds, legal formalities etc. They also told us that if someone buy this new scheme, they will buy-back our existing membership for approx. 5 Lac. In this new product no annual management charges to be paid but the lump sum one time investment is very high ( between 20 Lac to 30 Lac).
            In same session, I could find another option / information which might be useful for some o[censored]s which are financially affected. They mentioned that we can discontinue paying the mgmt. charges ( which is approx. 35000 as of 2018) but membership will be “suspended” and whenever in future ( say after 5 years) we want to again start using this membership, we can pay 2 years mgmt. charge as penalty and the membership can be restarted. This feature might be useful to “founder members” who are promised to get the money back after 99 years period or if the RGBC is dissolved/sold etc. This way the legal heirs of the member can recover some money in the future.
            If many eligible members take such a step, RGBC will definitely wake-up and find some amicable solution which could be a win-win situation for all stakeholders.
            Helpful
            Found this helpful?
            14 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit