Royaloak Furniture — bought a crockery unit, nobody has come to assemble it | |||
On april 11th i have purchased a crocker shelf from royaloak furnitures, marathahalli branch, bangalore. On april 15th the item got delivered (In dismantled form) and told that within two days some one will (Call and) come to your home to assemble it. After the initial two days, i called up the customer care and asked about it. They say the have assigned some on the case, but nobody arrives. Now a week passed by nobody has come yet. I get calls from some person claiming that they will be coming but after that trail goes cold. When i call back the person they say that to call royaloak customer care people, they will assign another person. If they have told to wait for 'x' number of days and after that someone will come and fix it, that was totally fine with me. But this is like, daily they (Royaloak customer center) say that they will assign some one and we wait at home and no one turns up. Was this information helpful? | |||
RoyalOak Furniture customer support has been notified about the posted complaint. | |||
1 Comment | |||
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Very WORST TEAM & PATHETIC RESPONSE .
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6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043