[Resolved]  Royaloak Furniture — cerena recliner 1s sofa defective product

Address:

Marthahalli, Opp. JP Morgan, Bangalore, Karnataka

I bought a 3+1+1 Cerena Recliner sofa set from royaloak Marathahalli (Opp JP Morgan) bangalore on 30th March 2019. and it got installed on 04th April, 2019.

One of the 1 seater has manufacturing defect where Single seater metal touches to Base flank while rotating/rocking making lot of noise.
I booked a compliant with technician who has visited my place and technician also updated in remarks in the receipt.

Kindly do needful in replacement of this defective Cerena Recliner 1S sofa.