Royaloak Furniture — Chair are shaking from the day of Installation

Address:

Kasavanahalli, Bangalore

Hello Team,

I bought dining table set Model "Royaloak Adana Turkish Wooden Dining Set 6S" from "Marathalli Store Bangalore" on 29-Nov-20.

From the day of installation the chairs are not stable, they are shaking. We told the installation guy the same moment but he said it will be fine after couple of days o[censored]sage.

We waited for a week to settle down but it looks like chair legs are not of equal height due to which its not stable. Raised a complain with complain ID -44515 which is not yet resolved.

Called customer care multiple time, but they were not able to provide proper update, instead of escalating the ticket.

Request you to please resolve the issue ASAP.

Looking forward for some action from RoyalOak.

Thanks
Hemant